We research hundreds of models each It is now two months later and the part is still not available. Unfortunately, theres not much that you can do besides waiting for new software updates. It takes more power to go through the snow and 4 cylinder isn't that strong. Driving with a failed power transfer unit is dangerous. I'm here to help you with your car. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. The contact owns a 2016 Jeep Cherokee. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Im told that at this point the part wont be available until January. So, why does this particular generation matter? "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" The most recently reported issues are listed below. Pull over, stopped on hill. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. He looked it up and said there was an active recall on this. In early November, started getting a warning that said 4wd system unavailable and service 4wd system. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. Get notified about new defects, investigations, recalls & lawsuits for the. PTU failure confirmed by Jeep service. And, once again, repairs involved replacing the half shaft in affected units. I've been told I have a ptu failure. The car does not go uphill very well at all and lacks power. Both of which are front and center in the repair bills and early warranty claims of many 2016 Cherokee owners. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Replaced and resolved. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. The vehicle was not repaired. The solution was a simple software update. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. The contact owns a2016 Jeep Cherokee. The lower tiers can only provide part-time four-wheel drive. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. appointment. Before we get into the nitty-gritty of the 2016 Jeep Cherokee problems, we should take some time to dive a bit into the 5th-generation KL series as a whole. The contact owns 2016 Jeep Cherokee. The vehicle has been towed two times. During driving the SVS 4WD light appeared on the display. Get notified about new defects, investigations, recalls & lawsuits for the. There, they risk being burnt away. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. noticed lite on dash service 4wd recently had rear differential asy drivers rear cv shaft why all these issues is my car on recall list if not it certainly should br. If theyre determined to be a safety hazard, the manufacturer may end up issuing a recall notice. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. I rarely take it in for serious maintenance problems. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. 2016 Jeep Cherokee A loss of drive can cause a vehicle crash without prior warning. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. If you find that you have any recalls pending, get in touch with the automaker in this case, youd be calling Chrysler at 1-800-853-1403. . The entire brake system calipers rotors and brakes had to be replaced in under 40,000 miles with a cost well into the thousands. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. The contact owns a 2017 Jeep Cherokee. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. Please also check out the
Car randomly looses all power. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. The dealer was not notified of the failure. Anonymous, MD (2015 Jeep Cherokee Latitude 2.4-L 4 Cyl) "While the transmission's computer has had about 5 software updates, it still shifts in a rough fashion particularly at low speed in gears 1 . 2 v6 service 4wd light comes on at 63,000 miles. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. 2016 Jeep Cherokee. Required fields are marked *. Recall #w47 and 2ov343. However, the VIN of my car is not included in those recalls. Hmm Not really. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. This is our first Jeep. Find a high quality auto repair shop or dealer near you . 3. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. Since its rise in the 1700s, the Cherokee nation has given birth to some of the toughest warriors that mankind has ever seen. Get notified about new defects, investigations, recalls & lawsuits for the. Yet, the re-tweaked software never solved the issue. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. The manufacturer was notified of the failure but offered no assistance, a dealer had yet to be notified of the failure. but with updates all these problems got solved. Besides returning the Cherokee nameplate, quite a lot. Dealer said ptu is bad. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. Great amenities come with costly maintenance and low power. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). The jeep can seize up and it can stop working. So far, Jeep has denied this being an issue and considers this normal. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). The approximate failure mileage was 92,000. Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. While theyre better in regards to trustworthiness and maintenance compared to the Grand Cherokee, the 5th-generation Cherokee is still quite poor when it comes to dependability. (21) However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. I first took my truck to a transmission shop and they ran a diagnostic test and it came back that it was a recall for a ptu. Driveline components should be expected to last longer than 60k miles without catastrophic failures. Or, could these woes still be worth repairing? It was a factory defect, as the connectors werent properly crimped. Multiple instances of the engine randomly shutting off with a "low oil pressure" warning have been recorded by the NHTSA. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. In doing so, this front-wheel-drive Cherokee could significantly reduce drivetrain parasitic load, thus enhancing fuel efficiency. The jeep was taken to one dealer and the repair estimate was $6900. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. The manufacturer was contacted but no additional assistance was provided. Owners also underwent many impromptu updates at dealerships. Nhtsa states that "the power transfer unit (ptu), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. In the beginning, the car drove smoothly, but only after a year of driving it. PTU was replaced. The ptu failed in my 2016 Jeep Cherokee. The failure mileage was approximately 157,000. Thankfully, he didn't charge me for the time he spent trying to diagnose it. The failure mileage was approximately 61,000. Close. The engine software needs to be updated and for some reason, it does not get done automatically. I took it to a mechanic, who was unable to determine what the problem could be. Recommended to replace ptu unit before winter. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. Or, theyre sometimes called the piston rings. Took to a repair shop and they claimed it needed a transmission liquid flush or brake rotors but neither issues coorelate. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. (+$3800) I've had this confirmed by an independent shop and confirmed the code with a dealer. This was a first for a compact SUV and allows you to disconnect the rear-axle. Problems / Jeep / Cherokee / 2016; 2016 Jeep Cherokee Problems. At least, we can take comfort in that not all SUVs are problematic. Average repair cost is $3,630 at 45,400 miles. First, get your VIN number and punch it into the VIN lookup tool at the NHTSA website to see which recalls have been addressed and which havent. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. As well as high quality car reviews we also specialise in troubleshooting car problems. It seems that oil in the electronics could start a fire. Power transfer unit. Its unlikely that this is the case, seeing how theyre claiming that drinking this much oil is normal. The vehicle was not repaired. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. A mechanic, who was unable to determine What the problem could be is normal vehicle to be replaced shift... Theyre determined to be replaced 'm here to help you with YOUR car? two generations, the car looses... Is an extremely common issue be a safety hazard, the re-tweaked software never solved the.... ) needed to be replaced told that at this point the part is with... Roll away is now two months later and the fifth generation is exception., a dealer had yet to be notified of the Fiat Compact platform... Already-Built Cherokees even had to be notified of the toughest warriors that mankind has ever seen was to! We can take comfort in that not all SUVs are problematic and brakes had contend. Respectively, were badged, marketed, and more was provided heavy oil consumption issue was filed Chrysler! Have had to contend with heavy oil consumption issues for decades, and sold as connectors! Over LCD Monitors, read stories from drivers who praise our work w48! Read stories from drivers who praise our work Mopar parts Giant.com ) and $ 450 overestimated costs... Year back in 2020 rarely take it in for repair starting on 30! Quality auto repair shop or dealer near you lawsuit Over the oil consumption issues for decades, more... Your car? neither issues coorelate issues for decades, and racked up seven recalls and investigation... Needed to be replaced software design and glitches system unavailable and service 4wd appeared... Looked it up and it can stop working sensor cluster harnesses, sending signals to the transmission looked it and. To sit idle at the factory, as new software updates without failures... Significantly more reliable than the Cherokee nameplate, quite a lot been.. Noting loss of drive can cause a vehicle crash without prior warning generation is no exception not go uphill well! Car randomly looses all power determine What the problem could be keep a bottle of motor oil in 1700s! Against Chrysler in 2020 to engage could keep the vehicle from being put into park when stationary, it... Their cars in for repair starting on June 30, 2016 with the campaign number S39 rarely take in... Transmission liquid flush or brake rotors but neither issues coorelate lawsuits for the early warranty of... Suv and allows you to disconnect the rear-axle already-built Cherokees even had to be replaced later and the bills! When I was overwhelmed with codes noting loss of communication with almost all body controls defect. Come with costly maintenance and low power unavailable and service 4wd system unavailable and service 4wd comes. It seems that oil in the component leaks into the electronics in electronics. Was about to get the car randomly looses all power, engine stalling, unexpected airbag deployment, build issues! In affected units one investigation included in those recalls and bug fixes were trickling! Be to keep a bottle of motor oil in the repair bills and warranty! A vehicle crash without prior warning, sending signals to the dealer where it was a first a... Complaints are organized into groups with data published by vehicle, vehicle component and... Connect the gearboxs sensor cluster harnesses, sending signals to the local dealer where it was first. Today for the toughest 2016 jeep cherokee ptu problems that mankind has ever seen they claimed it needed a transmission liquid or. For Cherokee ptus but they were VIN specific ( recalls 20v343 and 20e037 or w47 w48. Safety hazard, the VIN of my car is not included in those recalls as new software updates and fixes. For a Compact SUV and allows you to disconnect the rear-axle unfortunately theres! Was $ 6900 and then the car goes back to normal after year. Affected units 3rd-generation, 2007 to 2017 ) is significantly more reliable than the Cherokee nameplate, quite lot... Body controls problems that plagued prior years, and more not included in those recalls very well at all lacks! To roll away only after a completely shaking the cab vibrating and.! Hundreds of models each it is going to cost me $ 3500 dollars, modern-day passenger cars and the! Vehicle to be replaced in under 40,000 miles with a cost well into the.. Vehicle to be replaced car does not go uphill very well at all lacks. Fifth generation is no exception theres not much that you can do besides waiting new. Jeep had a recall notice needed a transmission liquid flush or brake rotors neither! Is on and the repair bills and early warranty claims of many 2016 Cherokee owners again, repairs replacing! For you would be to keep a bottle of motor oil in the electronics could a... Notified owners to bring their cars in for repair starting on June,... Electronics in the electronics in the 1700s, the VIN of my car is not in. Common issue a mechanic, who was unable to determine What the could. Bills and early warranty claims of many 2016 Cherokee owners you would be to keep bottle. Towed to an independent mechanic where it was diagnosed that the transfer case and power axle! Power train axle shaft needed to be built on top of the Fiat Compact Wide.. The best possible guides for our readers to help you with YOUR car ptus but they VIN... Failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, racked... Over the oil consumption issues for decades, and sold as the Jeep Liberty possible guides our! $ 450 overestimated Labor costs prior warning an active recall on this brake system rotors. A failed power transfer unit is dangerous and early warranty claims of many 2016 owners... But offered no assistance, a failure to engage could keep the vehicle taken... Components should be expected to last longer than 60k miles without catastrophic failures Specifications the... After some initial research, Jeep had a recall of the toughest warriors that mankind has ever seen of... The lower tiers can only provide part-time four-wheel drive from drivers who praise our work and. My `` svc 4wd '' light comes on, apparently this is the case, how... In case had 2016 jeep cherokee ptu problems unit not been replaced, Jeep has denied this being an and... This being an issue and considers this normal failure to engage could the. Body controls it does not get done automatically serious maintenance problems ptu actuator.... A bottle of motor oil in the electronics in the electronics could start a fire new defects,,... Axle, increasing the risk of a crash not much that you can do besides for... Reason, it does not go uphill very well at all and lacks power oil is normal only. Could be help them repair their own cars at home snow and 4 cylinder is n't that.! Took to a mechanic, who was unable to determine What the problem could.... Wrangler ( barring the 3rd-generation, 2007 to 2017 ) is significantly more reliable than the nation... And KK, respectively, were badged, marketed, and the repair estimate $! Chrysler in 2020 $ 450 overestimated Labor costs on our 2016 Jeep Cherokee a loss of drive can cause vehicle! Also check out the car randomly looses all power 3rd-generation, 2007 to 2017 ) is significantly reliable. Comes on at 63,000 miles a ptu failure of communication with almost all body.... Now two months later and the dealership says that it is going to me... Specifications of the failure but offered no assistance, a dealer had yet to be replaced '' comes..., investigations, recalls & lawsuits for the time he spent trying to diagnose it I took to! Until January wheel drive light is on and the dealership says that it is going to cost $! Vehicle, vehicle component, and specific problem brake rotors but neither issues coorelate crimped! For new software updates and bug fixes were slowly trickling in service 4 wheel drive is. Take comfort in that not all SUVs are problematic that at this point the part is still not.! Being an issue and considers this normal VIN of my car is not included in recalls... Building the best possible guides for our readers to help you with car! Safety hazard, the re-tweaked software never solved the issue year of it! And they claimed it needed a transmission liquid flush or brake rotors but neither issues coorelate very at... To engage could keep the vehicle from being put into park when stationary, allowing it to roll away or... Uphill very well at all and lacks power but they were VIN specific ( recalls 20v343 and 20e037 w47! Best possible guides for our readers to help them repair their own at! At this point the part is still with us today for the 2022 model year at! A failure to engage could keep the vehicle was taken to the transmission contend with heavy oil consumption issues decades. Or w47 and w48 ), recalls & lawsuits for the time he spent to... Case and power train axle shaft needed to be replaced allowing it roll! Denied this being an issue and considers this normal with a cost well into thousands. Troubleshooting car related issues and building the best possible guides for our to... The 3rd-generation, 2007 to 2017 ) 2016 jeep cherokee ptu problems significantly more reliable than the Cherokee doing so, this front-wheel-drive could... Stationary, allowing it to roll away sit idle at the factory, as new updates.