Do you provide meals onboard for people with special dietary requirements? Title Are cabins mandatory on overnight sailings? Can I carry extra fuel in my car or motorhome? Cannot, however, fault Stena Line and would definitely travel with them again. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Economy fare conditions are more restrictive than our Flexi and Premium fares. The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Ricky is a genuine nice guy and credit to the company. We've a range of games for adults to play and, who knows, it could be your lucky day! Was a very relaxed crossing. Stena Edda. Special thanks to Ben who was the customer service supervisor that evening. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. How do I book if I don't know the vehicle registration? Much quieter too. What are the Stena Line's age categories? We have not used the ferry before today but the hosting we received will now have us regular visitors. Please click the link in it to confirm your subscription. Recommended experiences in and around Belfast. The Living Room is the place for you. What limits are there on purchasing alcohol and tobacco products onboard? Its definitely worth the price since you will be on the boat for 8hrs. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. The en suite includes an accessible toilet, sink and shower. There is supposed to be a non-stop supply of all supplies all journey. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. What fees, dues and charges apply and when? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Soft play area for younger children. I cannot thank Emily and Stena line enough for being an understanding, flexible company and refunding me the difference. Everything about the service was excellent. How long before departure do I need to check-in? Do you provide luggage lockers at the terminal? I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. What is the Business Traveller programme? The Stena Plus Lonuge is offered as an . An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. What passes do you accept for bus and rail travel? Was an early boat so decided to use the voucher on the room and it was blissful. The crew gave priority boarding on the shuttle bus to anyone needing assistance. Are there toll roads I need to be aware of close to the ports? Weve some great travel options for your pet. 2 family members were sick and vomiting. What payment methods and currencies can be used onboard. What is the Business Traveller programme? Due to recent server update you need to restart the booking.. Try your luck with our casino games. What happens if my sailing is delayed or cancelled? Welcome to the Stena Line corporate Twitter account. A much nicer more modern ship with better cabins than P&O Hull ferry. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. Unfortunately the booking procedure is a BLOOY joke. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Don't think my spine would have survived 8 hours on regular seats. Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. Where are there luggage storage facilities in Belfast? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Spacious room with a double bed, tv, small sofa and armchair. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. How do I register for the Extra loyalty programme? I've done that crossing before with the Lounge and was thankful for it. Really comfy seats. We use this service a few times a year with our most recent over the last few weeks. ago It's a very long, very uncomfortable crossing without a cabin. You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Hygge Lounge Irish Sea. Are English pound notes accepted in Northern Ireland? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! From Steven and Sharon. Very good indeed. Shop well stocked with some good deals. It was worth every penny. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Room had mini fridge with water. Staff very friendly and helpful. Find out how we combat fake reviews. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). It was worth every penny. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Would book a suite again.Fares can be pricey especially at peak times. Absolutely disgusting. Weve sent you an email. How can I check if my sailing is on time? I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. We didnt realise there is no access Nice day trip from Cairnryan to Belfast. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. We look forward to welcoming you onboard! Worth upgrading to premium it gives you access to lounge where you can relax read news papers. They two guys who showed him around the bridge were fantastic and patient with him. I get why on the night ferry a cabin or lounge is a good idea, wondering if its needed on the one that leaves Liverpool in the morning. This was the highlight of our trip, my grandson was thrilled to bits! Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. To say this trip was pleasant is an understatement. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! ago I made them bring back the biscuits because I was hungry! It does say complimentary drinks but doesn't state if alcoholic or not. Tea,coffee,soft drinks and wine. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Our kids play area, Happy World, is an exciting place for smaller children to hang out and have fun. This is the version of our website addressed to speakers of English in United Kingdom. The food selection was not great. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Here youll find news, events & information. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! It can be handy if you are on your phone or tablet watching Netflix or something as it gives you a comfy seat and a charging port. Unacceptable. Services vary on each route, therefore, please check details when booking your crossing. Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Bad enough they cancelled our morning sailing without offering an alternative! Do you provide luggage lockers at the terminal? And my other pet hate, people who take off their shoes and put their feet up on seats. Accommodation in November & amount of time to stay. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Do you have electric vehicle recharge facilities onboard? As services vary on each route, please check details when booking. How do I book if I don't know the vehicle registration? 25 for 2 bad breakfasts. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). How can I make a booking using a Tesco Clubcard Partner code? Cant complain about anything else the crossing was great. How long before departure do I need to check-in? You can upgrade to our exclusive Stena Plus Lounge and travel in the lap of luxury, with even greater comfort and convenience. Have a sweet trip and pick up some tasty snacks. Cheers for the replies. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Wedding venue for small intimate wedding? Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. How do I book multiple vehicles on one booking? Thank you Stena Line you are truly a reliable company with great customer service. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Are there conference facilities available onboard? Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. Where can I find information on careers with Stena Line? Can I carry extra fuel in my car or motorhome? I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Can I check my luggage in for the sailing? Was the worse ever and he ruined our Christmas. If you don't have a profile, please enter your booking reference and email address below to access your booking details. What are Stena Line's vehicle categories? Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Do you have questions or need help with your booking? Date of experience: 27 December 2022 We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Have never eaten in the restaurant as timing of our crossings enable us to have meals at our destination. Two and a half hours travel. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Review tags are currently only available for English language reviews. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Whether you travel by day or by night our en suite cabins offer you a private space to rest and unwind - for even greater relaxation you could upgrade to our Deluxe Cabins. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Tripadvisor performs checks on reviews. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. We use dedicated people and clever technology to safeguard our platform. On our most recent crossing we booked a suite which was wonderful. What fees, dues and charges apply and when? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. What can I use my Extra points to purchase? On that crossing though, I might choose a cabin for even more isolation! Plenty of free snacks, drinks and nibbles. This topic has been closed to new posts due to inactivity. read more, Nice day trip from Cairnryan to Belfast. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Soft play area for younger children. The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. Clean, spacious and also impressed with the size of the kennels. Do you provide a late check-out option on your ferries? The Stena Plus Lounge is also available on our routes to Denmark. Take the opportunity to treat yourself to a sweet snack or a sandwich. Can imagine it would be even better on a longer boat. Would book a suite again.Fares can be pricey especially at peak times. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. How will my motorbike be secured onboard? But I would have to pay 250!!!! Press J to jump to the feed. What limits are there on purchasing alcohol and tobacco products onboard? If not a cabin. Bathroom was clean. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Do you have electric vehicle chargers at the port? Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! Beans changed their color and taste. How can I make a booking using a Tesco Clubcard voucher? We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? So much more than we expected. 2023 Trustpilot A/S. As always, great staff, ships and experience. If you enjoy the finer things in life then Stena Plus is for you! Create an account to follow your favorite communities and start taking part in conversations. It's not required, usually, if there's a major sporting event on it can be a bit shite though if you're not part of the group. Do you have electric vehicle chargers at the port? Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Create an account. Stena Line have got my back when it comes to customer service. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Want to keep up with all of the latest news? Where can I find directions to the terminal? Where can I find directions to the terminal? Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). Bathroom was clean. Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. 'Hygge' recline lounge (additional fee applies). Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Each cabin contains a TV and desk area along with tea and coffee making facilities. Its an ergonomic disaster! 6 answers. Where can I find information on careers with Stena Line? I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. They two guys who showed him around the bridge were fantastic and patient with him. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! This company is a rip off. Each cabin contains single berths, a TV and desk area. Well worth the money. There's actually quite a varied selection and they are replenished throughout the journey. This was the highlight of our trip, my grandson was thrilled to bits! Tea,coffee,soft drinks and wine. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Traduzioni in contesto per "una vasta gamma di piatti speciali" in italiano-tedesco da Reverso Context: I passeggeri che hanno prenotato un posto nella sala Stena Plus Lounge potrenno godere di un servizio al tavolo e un menu di prima qualit che include una vasta gamma di piatti speciali e tradizionali. Alternatively you can pre-book one of our onboard kennels. :). This is the version of our website addressed to speakers of English in the United States. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Contact our customer support or find the answers to the most common questions in our FAQs. Are there toll roads I need to be aware of close to the ports? What payment methods and currencies can be used onboard. It was not sea sick, because one of them skipper of fishing vessel. Unacceptable. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Are there toll roads I need to be aware of close to the ports? Staff very friendly and helpful. Do you provide meals onboard for people with special dietary requirements? The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. Are English pound notes accepted in Northern Ireland? lynndyloo. Book a cabin or chill lounge for sure. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. In the Vehicles & Transportation category. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! Is there Wi-Fi available onboard and, if so, is it fast? Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. What payment methods and currencies can be used onboard. What facilities do you provide in cabins? I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. For hotel or self catering breaks, please click on the link below to view your booking. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Do you provide special fares for group bookings? Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. I think its good value especially if boat is very busy. I was very happy to hear this. There's actually quite a varied selection and they are replenished throughout the journey. 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