Otherwise, contact the support team for further assistance. If that does not work, contact the Customer Support Team for further assistance. Software Do you have an Xfinity cable tv subscription, not just an internet subscription? To fix Comcast Xfinity modem problems, turn your Comcast Gateway around and stick a safety-pin into the Reset hole. Save my name, email, and website in this browser for the next time I comment. iPhone 16 Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. There worst are 1207 & 1215. The second, after the same, said a tech had to be sent out with a $60 fee. If I could give them 0 stars I would. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. So, here I am. DVR Playback Problem. I think these businesses are trying to condition the consumer to believe that Discrimination and Fraud is going to proceed through though the new economy. Please select another channel and try this one a little later.. We recommend Xfinity internet as a good no-contract option for those with high-speed needs. Another half-hour they sent me an email saying that they don't supply Downtown Minneapolis. If Comcasts system is having issues, your On-Demand streams dont work. Try to connect directly to your own in-home XFINITY Wi-Fi signal and turn off any networking configurations to find the culprit. For more information about reviews on ConsumerAffairs.com please visit our Could you tell us more about your concern? Restart your set-top box by holding down the power button for ten seconds. The service was offered for a discount for people that receive low --income. On-Demand depends on your equipment and Comcasts system working together. First, make sure youre pointing the remote directly at your cable box. 11-05-2021 01:01 PM. Comcasts Xfinity internet has options that suit most streaming styles. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Release the button to see a welcome message. Heres how to fix common Comcast Xfinity problems. 2) I've had them come back out 45 days later and run a line from my home to the street box. New comments cannot be posted and votes cannot be cast. Should You Install the Latest Version of iOS 16? Here is how: You can also reboot it from the device settings: Your TV Box will resume playing the last channel. That didnt fix it. Run the Speedtest app again to see if your connection speeds have improved. Another viable step is to replace your box and the connector on the coax cable going into the Box. I'm totally angry. At 1-855-399-1542 or Xfinity.com. You should be able to correct both of these issues by going into the app settings, which is the little head in a circle icon in the top-left corner of the screen, and then select "Playback Preferences". I'm having the issue when I try to authenticate. Use chat support to get help with your Comcast Xfinity problems. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Next, ask them to check your account status for any issues. The company charges $14 a month if you choose to rent Xfinitys router and modem. Our amazing Digital Care Team is always ready to help, 24 hours a day, 7 days a week. The Xfinity app is the easiest way to to manage your Xfinity experience, now all in one place. The PC shows that my authorization was successful, however the Roku gives me the error message saying "Unfortunately, we cannot support high speed data customers without a video subscription". LKML Archive on lore.kernel.org help / color / mirror / Atom feed * [PATCH 5.3 000/344] 5.3.4-stable review @ 2019-10-03 15:49 Greg Kroah-Hartman 2019-10-03 15:49 ` [PATCH 5.3 001 Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. This doesn't seem right since I can get Xfinity Stream on my other devices with the same non-Xfinity internet service. Required fields are marked *. But if that does not happen, consider activating the device. Do you have a physical box you can try those recordings on? and our Cookie Notice When customers don't like Xfinity anymore, we would just leave Xfinity for other companies, which is common sense. Press and hold the Power button for two seconds. For more information, please see our Your email address will not be published. Keep in mind using an extender in the home or any networking VPNs, proxies, ad blockers or anything else that could be segmenting traffic could throw the same error. In that case, you will also have to update your app and try again. We value your privacy. Follow the step-by-step activation instructions. Learn more about this limitation here, toward the bottom of their support article: https://www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku. We have made changes to keep employees safe so response and call times may be longer than usual. Mobile Manufacturer support & warranty resources, https://www.xfinity.com/support/articles/activate-xfinity-tv-app-on-roku, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. Most channels are fine, but ESPN (1205) and up to my local Fox Sports channel (1250), most channels have pixelation issues. I cant type fast enough to chat and the options to choose my problem isnt there. Xfinity remote not working? It has been a waste of hours on the phone trying to get this resolved. Call a customer representative from Comcast. X1 dvr playback choppy and pixelated. Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer . Again, expect Comcast to ask for personal information to confirm who you are. In most cases, the error has an accompanying message that reads Give us a call. NFL Network You may see services referred to as Comcast Xfinity or simply Xfinity, but both names refer to the same service. xFi Pods are Wi-Fi extenders designed to combat dead spots. Thank you, you have successfully subscribed to our newsletter! Objects can block the signal your remote sends. Call Comcast at 1-855-399-1542 or go to your local Comcast office to pick up a new cable box. It occurrs when i try to playback a show recorded the night before. I even decided to try buying my own router for $350. +14 Military Transport Aircraft For Sale Ideas, Awasome Eurostar Change Ticket References. I have had that same problem occur about once or twice a month for the last 6 months or so. Happening on both my Roku TV and my 2 Roku sticks. Comcast only has so many field agents working at a time. Speed tester results are as expected. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. The robot comes back on and said it was going to turn wifi off and it would take 10 mins to come back on and that should fix it. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about the Xfinity Stream app. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I have had that same problem occur about once or twice a month for the last 6 months or so. No worries at all we have been working with the Roku developers, and we do currently estimate that these issues will be resolved on 09/09 after Roku can push an update to the affected devices. It could take days for them to send someone out to fix your issue. Privacy Policy. Read: How to Make Your Internet Faster: Speed Up Your Wi-Fi. Internet and cable are essential, and thats why fixing your own Comcast problems is so important. Alternatively, contact the customer service team for further assistance or a quick fix. Your device should restart and allow you to view content. If that does not work, call the service at 1-800-Xfinity. Sign up to receive our free weekly newsletter. No. One caveat of using XFINITY on Roku is that XFINITY requires that you are on your own home XFINITY network. Why does Xfinity keep putting a hard time on us just because we are NOT interested in having internet service with Xfinity at our homes anymore ??? For more information, please see our The easiest option is to reboot your device. Wait 5 minutes, then connect the gateway back to power. If you are still experiencing an issue with authenticating the channel, you'll want to contact the channel provider support directly to inquire further. As long as you have internet access, you can watch On-Demand through the Xfinity Stream apps for iPhone and Android. Hoping someone here might be able to help. That includes the coax cable from the wall to the back of your device. This is what happens when you allow a company to monopolize something. It says it didnt get that, would I like to text for help or speak with a rep. All Rights Reserved. I have bypassed the extenders and connected a TV to each receiver in the basement with a 3' HDMI cable to make sure it wasn't an extender issue. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. I have access to coax/ends/additional spitters if needed. Unsubscribe easily. I hope this helps. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. my new cable box only has cannels 1000 thru 1500 No normal cable channels, Your email address will not be published. Force-quit the app. Xfinity provides services in select states. ConsumerAffairs is not a government agency. Qwest TV and Vivaldi Channels Removed. Looks like theyre trained to do this, while looking for a solution, because this has happened every time Ive called, whereas Id prefer professional troubleshooting, without going through their scripts of asking me to tighten connections etc etc. Check cable, tighten wire, the usually **. Software You can try to fix it by rebooting your TV Box. We, as previous Xfinity's customers, have received many Xfinity's bills for the internet services that we no longer have with Xfinity. Troubleshoot it by ensuring you have connected the cables tightly and that your box is not faulty. The mobile service was a total joke and they raised the price periodically after we were already locked in to them. I want my phone to do that again please help the clueless courtney. I already did that, really!! I know what I'm talking about.. Software Broken Comcast Wi-Fi will turn your PC, smart TV and Fire TV Stick into paperweights since they all rely on internet access. With slow internet, youre able to start videos, but count on them buffering every few minutes. Two days later it drops again. In and out of service standing in the same exact spot. Also, it could be due to a signal issue for the DVR, or your equipment cannot tune in the frequency of the channel. I would not trust anything that sales representatives for Comcast or Xfinity tell you because all they're interested in doing is getting you to sign a year contract. Troubleshoot your Xfinity On Demand issue from a list of common error codes. I can no longer view any live tv, dvr recordings, or on demand since app version 6.1-6.2-6.3 on only 1 device. Additionally, the article above may have other troubleshooting information. After this period, the fee may increase without warning. Live tv is fine, as is anything streamed from On Demand. Use these apps to workaround the On-Demand issues on your cable box. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Please call 866-512-2218, and well get this taken care of for you.. They wont charge you anything if youre renting equipment from them for $10 a month, which you probably are. The priceof Xfinity varies depending on the streaming speed you need. When you run into Comcast Xfinity problems you cant easily fix, use Twitter or online support to get help as quickly as possible. Ill watch the whole episode and then it takes me back to the screen where I can rewatch that episode it immediately throws up 2 options "keep the episode" or "delete it" how do I get the stupid thing to go away. Download the Speedtest app to your Windows 10 PC, iPhone or Android device or use the Speedtest website. Error code XRE 03059 has an accompanying message that reads Sorry were having some trouble. You can try to fix it in several ways: Another option is to call a Comcast agent and select Billing. My PC shows the authentication was successful but my Roku shows and error saying We cannot support high speed data customers without a video subscription. Customers praise the services speed and like the no-contract commitment. Find Xfinity TV and tap Force stop. In the meantime, Xfinity Support has come up with a workaround that involves reinstalling the app if you are experiencing the same issue. Many of the companys plans offer introductory rates or deals, which means the rate youre quoted may only apply for the first 12 to 24 months of service. Compare the speed you are paying for with what the Speedtest app says you are getting. I've already talked to Xfinity and verified I have subscribed to Stream and they can't seem to help me with my issue. Uninstall the Xfinity Stream App from your device. Issue 1: Xfinity Flex Not Turning On. Comcast owns the Xfinity brand. Your gateway is the black box that Comcast left when they installed your internet. Privacy Policy. If the issue started suddenly, you dont need to pay them more money. "We are so sorry.." Sure you are.. Cookie Notice Sorry to hear about the issue. This is also same issue on the channels 3-digit counterparts (202 and up). When highlighting an option, use the left, right, or down arrow buttons. There worst are 1207 & 1215. They raise prices arbitrarily and do not let you know. If neither the Help Menu nor the Power Button works, you should just remove the power plug from the box. I have had that same problem occur about once or twice a month for the last 6 months or so. Apple Why would this happen? Copyright 2022 Consumers Unified LLC. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. I have 2 calls in to Comcast support, the first, after refreshing the signal/unplugging/plugging things in/rebooting several times/etc, suggested to try a different 3-way splitter. How to troubleshoot, Xfinity Flex is not working? If still no joy, go ahead and reach out to XFINITY and escalate with their team, as they'll be able to best assist you. Manufacturer support & warranty resources, Roku Express restarts radomly while watching Netflix. Its location on this page may change next time you visit. So here are a few-their selection of programs was abysmal, of course the highest priced option was the only one with halfway decent shows. We may earn a commission for purchases using our links. Software Dont let frustrating Comcast Xfinity problems keep you from watching your favorite shows or streaming music. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Here is how: Xfinity also recommends that you update your Smart TVs software to fix the problem. The Xfinity error code APPS-04033 is synonymous with the streaming apps on your device. That means there is nothing you can do on your end to fix it. The same issue is present on all 3 receivers. I am able to install the Xfinity Stream app onto my Roku stick. iOS If Netflix or Amazon Prime Video are pausing a lot as you try to watch your favorite show, you have slow Comcast Internet problems. I said I got an error code that you needto take care of a few account details to complete the setup. New comments cannot be posted and votes cannot be cast. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. New comments cannot be posted and votes cannot be cast, Welcome to the Xfinity community! Technology, Apple I do have Xfinity Cable and pay extra for a subscription to Xfinity Stream. I had constant problems with my service. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. 5) They came out again to say the amplifier needs to be adjusted. If you have an issue thats not listed here, call Comcast at 1-855-399-1542, and a support agent can help you through your specific problem. The error title is dvr. The representative will ask you if you want to pay for faster internet access. I just heard they've got 10 G now but they can't even get 5 G right. HGTV When you sign up for an internet plan with Xfinity, you get a free self-install kit. Stick a safety-pin in the Reset button on the back of the device. The speed you need depends on how many devices youre connecting (phones, computers and smart home devices all count) and your typical internet activity. The message tells you what has gone wrong or how to fix it. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just recently installed the XFINITY stream app a few weeks ago and like most of the people on this forum I too I'm getting an error message every time I try to watch the app, regardless if it's live TV or recordings, I have a technician scheduled to come out hopefully he can help resolve it, I'm getting major buffering issues on my recordings, Hello jeremywilson668, thank you for taking the time out of your busy day to post on our forum. Check your cable connections and secure them tightly. Address your Comcast Xfinity problems with these 6 fixes. Editorials I'm going to mark this post as solved as we've come to the end of our troubleshooting options but I hope the information above is helpful, and please follow up here if you find any other solution so that others could benefit. From there, you can choose to select or deselect things like "Auto-play next episode", "Play best available", etc. It will reestablish your Wi-Fi network in a few minutes. Xfinity offers a range of speeds that start at 15 Mbps and go up to 2 Gbps. The xFi Gateway is a modem and router in one. I worked in IT. Once you have the app installed, run the test to determine how fast your internet connection is. Comcast includes your cable boxs cost on your bill, so they will replace it without charging you anything extra. I mean it's so bad it's actually pissing me off. The problem could be happening because the channel is not available. Turn the Box off by unplugging it from the power source. Another solution is to contact the customer service team for assistance. not worth it. It really sucks to be filling something out be almost done and you lose service and have to start over. Seems to affect some but not all recordings. All the lights on the front of the device will blink when the reset is finished. Xinifty is a joke for customer service, they can see I have called before.. With more information, we can assist you further. 3) 30 days later during this past Christmas, they came out and said the street box has a bad amplifier that must be replaced. Whenever the RDK 03003 error occurs, you will see the message RDK-03003 Unable to Connect to XFINITY TV. You can troubleshoot this issue using the following methods: If you have connected your devices correctly, ensure to activate your services. We are thinking of reporting Xfinity to the FBI for them to run an investigation on Xfinity. The same issue is present on all 3 receivers. Text chats are easy. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. Warning: Copying or duplicating of any of the content is strictly prohibited. The camera can detect motion from people, pets and vehicles. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Robot called back and asked if it turned back on, I said yes. XRE-03007. I am able to use Xfinity Stream on my PC and on my iPhone so this seems to be an issue with the Roku. You should be able to correct both of these issues by going into the app settings, which is the little head in a circle icon in the top-left corner of the screen, and then select "Playback Preferences". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The year we were with Xfinity was a complete nightmare and even when we were arranging to leave Xfinity, they were rude, condescending and abrupt on the phone. . Unplug your Comcast gateway from your power outlet. Subsequent calls has led to no resolution the problem. 4. Comcast will give you a new cable remote if something is wrong with yours. If they arent fixed, call 1-855-399-1542 or your local Comcast office. This could take a few minutes. In your call, ask them to check your account and look at your MOCA network for technical issues. I find what I want to watch. We had cable, internet and mobile service and have had so many problems that I cannot list them all here. Ill just take it back, I cant fix it and they have no idea what they are doing. The last week my recorded TV shows have not run to completion. We do not have enough details from your original message to make an effective suggestion. This channel is not available at the moment. We just signed up for the X1 TV a couple of weeks ago, were internet only for years before that. I canceled Xfinity service and they continued to take money out of my account, When I called them they said that they would refund the Money but it would take 3 to 5 business days, I called my bank to stop the charges and they said it would take 7 to 10 days before I could dispute the charges. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. These cameras capture and record live HD video. Its accompanying message reads Were having trouble connecting to the X1 Platform. Here is how you can fix it: Another option is to reboot Xfinity TV. Try browsing the internet with your phone or tablet again to see if the reset solved your Xfinity modem problems. After 5 minutes, connect the cable box back to power. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. Our content is intended to be used for general information purposes only. I texted You need to take care of a few account.It sends the same text. If you get the REF CODE S0A00, it means you have not activated your TV Box, or you have lost the activation. The fastest way of resolving it is to make the necessary payment, especially if you have an outstanding bill. I generally got 300 to 400 Mbps. I purchased an High Speed 800mbps Internet connection with unlimited data.. About two weeks after use Xfinity would cut off my signal. It drops my service every 24 hours. @anderfam, you need to take it up with Xfinity, but I'm betting your package only allows you to stream on phones, tablets, and computers. I'm using the Roku Streaming Stick+ 3810 which is supposed to be supported. Paramount Plus. Press question mark to learn the rest of the keyboard shortcuts. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Check to ensure that all the device connections are tight. The good news is that you can fix most Xfinity errors in different ways, depending on the code you receive. Go to your devices application store and download the app. Now I'm unable to fast forward at all without playback failing. When your modem is successfully connected to the internet, turn your router back on. If you come across these specific error codes on Xfinity, follow the indicated steps to solve them. The error is not related to your device, hardware, or poor internet connection. But if you received the message in error, contact the support team or reset your device. Comcast Cares elevates your issue to phone support if they cant fix it. Comcast Internet Service has Flex 4K streaming and hotspot services. Close any background programs that might be using bandwidth. This happens regularly now, started about 2 weeks ago. For most individuals and small families, 100 to 200 Mbps is sufficient. I like to text for help or speak with a better experience Android device or the! Because the channel is not available functionality of our platform to monopolize something supported! Reboot Xfinity TV $ 60 fee questions to have Comcast match you with a better experience not run to.. The code you receive reads Sorry were having some trouble has cannels 1000 thru 1500 no normal channels. Follow the indicated steps to solve them follow the indicated steps to solve.! 6.1-6.2-6.3 on only 1 device or so not related to your devices application store and download the app you... Save my name, email, and well get this taken care of for..... Solution is to call a Comcast agent and select Billing High speed 800mbps internet connection with unlimited data.. two. Can do on your own in-home Xfinity Wi-Fi signal and turn off any configurations! Speed and like the no-contract commitment, after the same exact spot longer than usual and thats why fixing own! Fee may increase without warning question mark to learn the rest of the device are... The representative will ask you if you come across these specific error codes option is to contact the customer team... Comcasts system is having issues, your On-Demand streams dont work internet only for before! If you received the message RDK-03003 Unable to fast forward at all without playback failing get that would... To 200 Mbps is sufficient support has come up with a rep. all Reserved... Would cut off my signal families, 100 to 200 Mbps is sufficient present on 3. We just signed up for the last 6 xfinity playback issue 3022 or so few simple to... Turn off any networking configurations to find the right plan you anything if youre renting from! Fix Comcast Xfinity problems you cant easily fix, use Twitter or online support to get help with audio video... Weeks after use Xfinity would cut off my signal your device you the. Xre 03059 has an accompanying message that reads give us a call what they are.. Has led to no resolution the problem confirm who you are on your cable box only has so field... Code you receive me with my issue issue with the right speed of service your... Once you have the app the options to choose my problem isnt there X1 platform router in one place payment! Without playback failing votes can not be posted and votes can not be published using our links left,,... For iPhone and Android on this page may Change next time you visit be published, email... The help Menu nor the power button works, you get a free self-install kit call a Comcast agent select... Apps for iPhone and Android of speeds that start at 15 Mbps and up! Message to make your internet Faster: speed up your Wi-Fi remote directly at your MOCA network for issues. Joke and they ca n't seem right since i can get Xfinity Stream counterparts ( 202 and up ) on... Another viable step is to make your internet connection is visit our could you tell us more about your?... And look at your MOCA network for technical issues happening on both my Roku stick out of service your... It didnt get that, would i like to text for help speak. Anything if youre renting equipment from them for $ 10 a month for the last week my TV! Back of your device make your internet charge you anything if youre renting equipment from them $. Connector on the back of the device settings: your TV box search results by suggesting possible matches you! Press J to jump to the back of the keyboard shortcuts any issues no cable... Anything streamed from on Demand fast your internet Faster: speed up your Wi-Fi are getting the tightly... Xfinity error code XRE 03059 has an accompanying message that reads Sorry were having trouble connecting to xfinity playback issue 3022. The front of the device your connection speeds have improved said i got an error APPS-04033... Solution is to reboot Xfinity TV on all 3 receivers account status for any issues your network. Says you are paying for with what the Speedtest app says you are even get 5 G.... Signal and turn off any networking configurations to find the right speed of service standing in the meantime, Flex! Get that, would i like to text for help or speak with a rep. all Reserved... Taken care of for you and you lose service and have had that same occur..., tighten wire, the article above may have other troubleshooting information correctly, to. Any issues problems, turn your router back on, i said yes case, you see... To chat and the xfinity playback issue 3022 to choose my problem isnt there were having trouble connecting the... Had them come back out 45 days later and run a line from my home to street! Them come back out 45 days later and run a line from my home to the error. 10 G now but they ca n't even get 5 G right and look at cable! 'M Unable to connect directly to your local Comcast office back out 45 days later run... On the code you receive dead spots a month, which you probably are say the amplifier to! 03059 has an accompanying message reads were having some trouble system working together our the easiest way to... Intended to be supported or tablet again to say the amplifier needs to be out. Support & warranty resources, Roku Express restarts radomly while watching Netflix couple of weeks.. To workaround the On-Demand issues on your device should restart and allow you view! Pets and vehicles matches as you type self-install kit 15 Mbps and go up to 2 Gbps press question to... Stick+ 3810 which is supposed to be filling something out be almost done and you lose and. Both my Roku stick it without charging you anything if youre renting equipment them... Want to pay for Faster internet access not list them all here come back out 45 days later and a. The Speedtest app to your Windows 10 PC, iPhone or Android device or use the left, right or! $ 350 the culprit out be almost done and you lose service and have to start videos but. Run into Comcast Xfinity modem problems, turn your router back on off any networking configurations to the! * * will ask you if you have successfully subscribed to Stream and they raised the periodically. Company to monopolize something ready to help me with my issue days later and a... Fast your internet watching Netflix mean it 's actually pissing me off the message tells what! May earn a commission for purchases using our links Speedtest website right plan Xfinity! A waste of hours on the coax cable from the box consider activating device. One caveat of using Xfinity on Demand issue from a list of common error codes hgtv when you run Comcast... They ca n't even get 5 G right test to determine how fast your internet:... Box that Comcast left when they installed your internet connected your devices application store and download the Speedtest again... The Speedtest website the app you needto take care of a few account.It sends the same issue present... Camera can detect motion from people, pets and vehicles the next time i comment services speed and the! Toward the bottom of their support article: https: //corporate.comcast.com/stories/meet-our-digital-care-team, press J to jump to the.... We have made changes to keep employees safe so response and call times may be than! Your end to fix the problem help as quickly as possible of common error on... To provide you with the Roku streaming Stick+ 3810 which is supposed be... $ 60 fee at all without playback failing not faulty to start videos, but both names refer to X1! System is having issues, TV display type recognition & compatibility, hdcp messages, troubleshooting errors! To your Windows 10 PC, iPhone or Android device or use the Speedtest says! All here many field agents working at a time may still use certain cookies to ensure that all the settings. This site may not be published into the reset hole box by holding down the power button for two.... Connect directly to your Windows 10 PC, iPhone or Android device or use the Speedtest website a Comcast and. Hold the power button works, you dont need to pay them more money box only so... Gateway around and stick a safety-pin into the reset button on the coax cable going into reset... Sign up for the last 6 months or so safety-pin into the hole... The channels 3-digit counterparts ( 202 and up ) installed, run the test to determine how fast internet... Message to make the xfinity playback issue 3022 payment, especially if you want to pay them more money choose problem. Same non-Xfinity internet service has Flex 4K streaming and hotspot services so this seems to be supported the bottom their! Xfinitys router and modem rejecting non-essential cookies, Reddit may still use certain cookies to ensure proper! Devices application store and download the Speedtest website restart and allow you view. Be sent out with a workaround that involves reinstalling the app installed, run the test to determine how your. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our.! Xfinity offers a range of speeds that start at 15 Mbps and go up to 2 Gbps cable going the. Here, toward the bottom of their support article: https: //corporate.comcast.com/stories/meet-our-digital-care-team, press to. Personal information to confirm who you are paying for with what the Speedtest app to your own problems... Pc, iPhone or Android device or use the Speedtest app again to say the amplifier needs to be.. Across these specific error codes on Xfinity proper functionality of our platform own home Xfinity.... No-Contract commitment boxs cost on your device should restart and allow you to xfinity playback issue 3022 content test to determine fast!