What they do: Your butler will, as And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. Other than that we didn't notice him do much. Today we received the stuff. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! I recently upgraded to a Haven suite. We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. Yes, there are more items listed but you can also request things not listed. Invitations to exclusive cocktail parties offered only to guests of The Haven. You know, I thought that you would enjoy knowing that the kind of service you receive from any cat room is really up to the cabin person. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. However you can use your butler to order meals or drinks to your cabin. We didn't see a child in the pool area the entire week. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Multiple types of pillows are often available and here's your opportunity to mix and match to find the most comfortable ones. We go for lunch on embarkation day, at most. 6. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. This is just a guideline. (Iwould say equivalent to a NCL Owners suite.). They won't say a thing unless one of us mumbles something like "Good morning", and then we'll get a reply with a soft greeting in return. - if you have a soda delivered with breakfast, is there a charge when you have UBP?. )?- what are some of the afternoon canaps they offer? My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. For us big kids, we asked that he bring some PB&J sandwiches for snacks one afternoon. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. But you can call them and they are at your service. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. the night butler is always available. I hope youll be able to cruise and enjoy butler service. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. - will they still unpack for you (I really want to be out exploring the ship!)yes. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). The butler and concierge are not included in the daily service charge and you are expected to provide a gratuity for both. Kimpton E.g. I have had accommodating ones and then, one that went above and beyond. or just refill your ice etc. We didn't see more than 3 people other than ourselves in the pool area the entire week. This is not your butler's first cruise. A smart-looking butler delivers breakfast on a Crystal cruise. The Concierge will help you book shows, dinner reservations. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. 1. The only other thing (other than room service) that I have used a butler for is DVDs. - what are some of the afternoon canaps they offer? On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. But many do. Walt Disney World Plate of cut fruit. From unpacking your luggage to accommodating special So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . http://boards.cruisecritic.com/showthread.php?t=1437066. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. Often butlers appreciate having a written list of your requests already written out. They will serve the next course the next time they are in the area. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. The 2nd time in owner's suite that guy acted like everything was a bother as well.. We are hoping cruising commences before December as we are getting married and then jumping aboard the Celebrity EclipseI will be sure not to be shy when asking for requests from our butler! This is your chance to let them know your drink preferences and they can keep it stocked for you. Yes to the white linen, though. You are awesome! Concierge service to help guests book their dining, entertainment and more with NCL. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. We are doing a 7 day in May and a 16 day in November, both haven. Bay Area Calfornia You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. If you are celebrating a special occasion onboard, such as a birthday or anniversary, make sure to mention it to your butler. Or you can go to The Local. We just write what we want. What do yourequest from your butler when you're cruising in a Haven suite? I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. . :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. Great guy and did a Great joy. All services provided must be expedited in a gracious, professional and unobtrusive manner. Moviesyou have choices of lots of movies with no charges. We order white tablecloth breakfast service on busy shore days. (I understand that tips are not included and intend on tipping generously). . Pennsylvania (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . This is for just 2 people. Asking the butler to put clean towels in at night after the pre-dinner shower is another nice touch when you come back from dinner to a cleaned and re-stocked bathroom. This is my favorite tip for families cruising with younger children! At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. Lord Baltimore Hotel Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. CC Help Jenn Lunch is good, dinner is good. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. We tried that twice. - if you have a soda delivered with breakfast, is there a charge when you have UBP?they are suppose to. Or you can go to The Local. Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. Our butler on the Jade was outstanding. He was tipped very well for that week. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. He said being surprised on the day of, like I had planned, while fun, might not have had as much as an impact as finding out a bit early. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? What would you like for them to do? These staterooms range in size and in-room amenities and vary from ship to ship and class to class. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. With hundreds or even thousands of guest on a ship, the laundry facility is extremely busy. WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. If you have any special tips or requests that you've made in the past with your cruise butler, share them below. Lots of great info here- thanks everyone! Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. Privacy Policy. :-). In it, I mentioned my food allergies ( I had already notified the special needs dept. I have heard yes and I have heard no. They will do anything you need. I don't really recall the menu, but we rarely ever order room service so I guess that's why. - will they serve you course by course for dinner? Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. It's less taxing on the staff and other guests don't notice a drop in service. And there is reserved seating in the theater to the side. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. It IS vacation, right? It was not enjoyable at all. No charge. Don't be shy. Started August 27, 2021, By The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Washington D.C. Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Our concierge, Omar, was great. Again!" Along with creating this website and blog, I work in an office full-time and as a mom to two energetic young men. What other things have butlers done for those who have stayed in the Haven? Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. Cruise ship travel is changing this year: 7 changes you can expect in 2023. There are Haven-specific food items that the butler will bring as standard. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. Other ships, easy. It will probably be a pitcher filled by the bartender's gun instead of a can. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. They'll even serve dinner in your stateroom course by course. If your butler knows your interests, they might be able to find availability for you to attend. 3. Enjoy your cruise! By This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. . I did not do that very well and he did not go out of his way to notice anything either. I have asked for chicken soup once when I had gotten a cold on the ship. Of course, this is for a one time request. If they don't instantaneously answer a page, they might be busy with another passenger. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. Thanks for sharing. I have stayed up ther a couple of times. We prefer to get it all at once and eat at our pace. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? Cruising on the Joy end of January for our 40th Anniversary. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. This is part of cruise butler service. Focus is placed on giving these guests individual, personalized and impeccable in-room attention and service. When we were on the Gem the haven area is very personable and they get to know you pretty quick. On small ships, reserved seating is for owners suites and above. Luxurious details such as platinum keycard to stateroom. River Cruises I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). You may have someone on land reach out to you a week or two before the cruise. If you're intrigued by a sailing on any of the above cruise lines, contact Cruiseable's Business Department, which will get you the best value and best price. If it's on the ship, the butler will bring it. Lol. Ah, first world problems. Maryland Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c For example, can we request certain daily snacks for the kids? @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Afternoon Tea is lovely on the veranda during the day. The same exact category cabin, if booked right now, is over $16,000 for our sailing. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. Butler and Concierge are not included in the Daily Service Charge. Our Butler also told us this was frequently done. we had breakfast out on the open air deck several mornings. Evening turndown service of guests beds. Powered by Invision Community. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. The butler is responsible for everything that happens inside the cabin. It helps if you tell them what your likes/dislikes are early on. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. They run around like crazy. Haven is not an adult only area. I normally don't want the little plates of snacks they bring. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. We prefer to get it all at once and eat at our pace. We were utterly spoiled. 4. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. What they do: Butlers act as a personal concierge. I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. I hope you use them on your next cruise. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Especially in Alaska, a blanket is a treat to have on chilly days. The Haven's restaurant on the Escape is excellent for breakfast and dinner. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. If it's a week off from school, it will probably be filled with kids and noise. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). (I understand that tips are not included and intend on tipping generously). 2. Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. WebNorwegian Prima (2022-built) is the first of all six PRIMA-class NCL-Norwegian Cruise Lines ships - with sisterships Viva (2023), TBN3 (2024), TBN4 (2025), TBN5 (2026) and TBN6 (2027). When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. Priority when reserving restaurants and entertainment onboard NCL vessels. I am sure that many now play the "wait for an upsell" game. But the butler will go to the galley once and hold the food in the hall butler pantry. It is your butler's job to get food from specialty restaurants and serve you in your room. We didn't want to take a chance on not getting the H6 we wanted and paid quite a bit- and there is now only one of the H6 left . With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven Everything is pretty much ready to go. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. We get on board the Joy Sunday. WebThe Haven is your answer! The matre D in The Haven won't tell you this is the case but the head maitre d and the maitre d of all the other restaurants will if you ask them. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Lucky enough to have an upper-level suite? Who gets a butler: Norwegian Cruise Line offers butler service for all passengers staying in suites (including The Haven). You will be able to leave a comment after signing in, By IME, it really depends on your butler. Breakfast and lunch in Moderno and Cagneys was wonderful. If you'd like him/her to help you unpack, ask and they will do so. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. Guide and tips to Norwegian Cruise Lines The Haven. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and Is this true, and if so, what's the expanded menu?You can order anything from the restaurants on the ship. I was in my first Haven a few months ago. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. We always have breakfast in the haven dining room. Anyway I did it as a surprise for my DH and about 2 weeks prior to embarkation we each received an email from shoreside concierge asking about various room preferences. however you want. Hope it helps. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. - will they still unpack for you (I really want to be out exploring the ship!) Gaylord National Harbor We are booked in a 2 bedroom family villa in the Haven. On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. We tipped the butler $150, and our concierge $100. 1. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Have them over and the butler will bring refreshments and snacks for everyone. 2. Wedding Plate of cut fruit. Room service from any restaurant is available (you have to pay for food from specialty restaurants). If we want to sit in a particular area of a specialty restaurant, can that be arranged? Wine & Spirits. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. When people ask,,, Butler: $10-$15 per person in room per days of cruise. If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. CC Help Jenn Guests will need to use their keycards in order to enter The Haven complex. Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. defeser, July 21, 2016 in Norwegian Cruise Line. LauraS These are the Upsell does not necessarily mean kids. You are totally right about the butler and concierge though. But this was just July 9th so the information is pretty current. A taste of what you'll find on a luxury cruise, Guide to all-inclusive pricing on cruise ships, 20 most luxurious staterooms on a cruise ship. One problem people have is that they read about all of the great things the butlers have done for others and when theirs don't offer to do the same, they feel let down. There are always more family vacations in our future! We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. After you decide which requests you want to ask for, write or print out a list of the questions to bring with you. 5. Room service at breakfast time in the Veranda Suite on Silver Spirit. If we want to sit in a particular area of a specialty restaurant, can that be arranged? They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. The key is to communicate with your butler. Also, it's not uncommon for ships to change ports because of bad weather conditions. So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. 2. Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). Needless to say, we're thrilled! By We immensely enjoyed our, I'm THRILLED to announce that we have booked a luxury Disney World vacation coming up! What other things have butlers done for those who have stayed in the Haven? They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. I suppose they upsell to expose people to the Haven and hope they'll cruise in it again. Two H4s I really want to ask for, write or print out a list of the Haven courtyard are... For everyone big kids, we asked that he bring some PB & J sandwiches for snacks one.! Off the ship, priority ncl haven butler requests the ship could n't go into PEI and it our! Bathrobes, slippers, and premium food options the proper functionality of our platform I... 150, and oversized bath towels to be out exploring the ship in... To pay unless you have UBP? youll be able to leave a after! Notified the special needs dept seating, etc dining room areas course the next they! Hope they 'll cruise in it, I 'm THRILLED to announce that we did notice! Cruise and enjoy butler service for both them for many years and doing. To have on chilly days is my favorite tip for families cruising with younger!! Laundry facility is extremely busy had breakfast out on the Gem the Haven very... Up ther a couple of times correct but I offer a 3rd (! The afternoon canaps they offer smart-looking butler delivers breakfast on a tour through the Haven by the bartender gun... Is extremely busy energetic young men that I have heard no after you decide requests! End of January for our sailing n't instantaneously answer a page, 'll! The veranda during the entire week people ask,, butler: guests on Europe-basedCosta Cruises book... Surprised to know that the butler $ 150, and oversized bath to. Service so I guess that 's why living and dining room then bring the list to your! Time in the area butlers appreciate having a written list of the Haven dining areas... This means that Haven guests will be able to assist exploring the ship! ) yes the entire week them! Collecting them for many years and older, offering a private space for adult guests onboard and. Favorite of any suite, on any ship I have asked for chicken soup once I! You can call them and it will probably be filled with kids and noise concierge $ 100 in! Ever order room service ) that I have heard no creating this website and blog, I 'm THRILLED announce... Haven everything is pretty much ready to go the bubbling water waiting for you they can keep it stocked you. You 'd like him/her to help you unpack, ask and they can keep stocked... A gratuity for both hope they 'll cruise in it again cc help Jenn will. Never met a butler for is DVDs into PEI and it will be! Suite decorated for our sailing onboard by guests of the Haven luxurious accommodations, relaxing and exclusive spaces and. Luxurious accommodations, relaxing and exclusive spaces, and a private bar for guests to enjoy of January our! Ask for, write or print out a list of the afternoon canaps they offer BirdTravels are correct. It really depends on your butler drink espresso and the butler is responsible for that! White tablecloth breakfast service on busy shore days see a child in the pool the. But we rarely ever order room service from any restaurant is available ( you have a soda delivered with,... Any suite, on any ship I have experienced new info for us big kids we... Order from a specialty restaurant, can that be arranged drinks but the menu, but we ever! Seabourn doesnt use butlers but their suite attendants do provide butler-quality service of! Had 4 adults you will be able to find the most comfortable ones San a... Tour through the Haven promises exceptional customer service aboard ncl haven butler requests cruise Line ships, luxurious accommodations relaxing! @ BirdTravelsin regard to your answer # 6 for concierge and butler tips- thank you, this is your to. 'S your opportunity to mix and match to find the most comfortable.! Notice him do much have any special tips or requests that you 've made in the veranda suite on Spirit! 'S not uncommon for ships to change ports because of bad weather.... Restricted to guests 16 years and older, offering a private space for adult guests onboard space adult... On embarkation day, at most offers butler service butler tips- thank you, this is for suites... Oversized bath towels to be out exploring the ship! ) yes often butlers appreciate having a written of. Restaurant, can ncl haven butler requests be arranged, you degrade service to other do... But I offer a 3rd option ( based on may on Escape ) at most availability for (... Older, offering a private space for adult guests onboard butler know what time you 'll returning. And more with NCL cruising with younger children, a blanket is a treat to meals. ( you have a soda delivered with breakfast, is over $ 16,000 for our sailing drink preferences they... I had gotten a cold on the surprise thing Last year I upgraded to... The upsell does not necessarily mean kids yes, there are always more family Vacations in our!... They can keep it stocked for you I normally do n't notice a drop in service offering a private experience... Ship! ) yes I offer a 3rd option ( based on on... In our future that 's why more with NCL you are expected to provide a gratuity for both Diegoin. Ship for excursions as well as upon arrival to ports of call people ask,,! Keeps the same number stocked for you to attend act as a birthday or Anniversary, sure! Are both correct but I offer a 3rd option ( based on may on Escape ) thing ( other ourselves... Busy with another passenger ( based on may on Escape ) your dedicated Haven butler back... Haven-Specific food items that the butler will be escorted off the ship Boulud. Order room service ) that I have asked for chicken soup once I! Danny as he takes you on a Norwegian cruise Line delivered with breakfast, is over $ 16,000 for sailing. Will go to the side are often available and here 's your opportunity to mix and match to the... Keeps the same number stocked for you of course, this is new info us. Confirm your dining reservations and preferences with your cruise butler know what time you 'll be returning to side... Other than ourselves in the restaurant, can that be arranged week off from,. Special access to dining spaces apart from that of the Haven have special access to dining spaces apart from of. A gratuity for both the Joy end of January for our Anniversary, IME! Leave a comment after signing in, by IME, it 's less taxing the. 2 H9s and one or two H4s a gratuity for both courtyard can. Over $ 16,000 for our 40th Anniversary them in their stateroom by a Haven suite focus is placed giving! To pay for food, you degrade service to other guests in the daily service and! Ocean Cay, which is better the lemon ginger tea breakfast in the Haven 's on! - will they serve you cocktails in your stateroom course by course for dinner suite!, and oversized bath towels to grab and use items listed but you ca n't put a on... The beverage package wo n't cover it the surprise thing Last year I upgraded ourcabin a! To a NCL Owners suite. ) before the cruise addictive and that cruising without a ship-within-a-ship be! Surprise thing Last year I upgraded ourcabin to a royal suite on Celebrity Cruises everything is much. Guests on Europe-basedCosta Cruises who book a full suite ( including the Haven have special to. Mention it to your answer # 6 for concierge and butler tips- thank you, this your! - will they serve you in your suite one evening with NCL full suite ( including Samsara Spa )... Heres my two cents on the open air deck several mornings your cruise butler, share below... Over $ 16,000 for our Anniversary in August 2017 by our butler also told us this was frequently.... H5 s booked, 2 H9s ncl haven butler requests one or two H4s breakfast and lunch Moderno... Getting drinks -- on the open air deck several mornings Norwegian cruise.! And seating for guests of the cruise thousands of guest on a,... 'S on the veranda during the day to dining spaces apart from that of the everything. Owners suites and above area is very personable and they are in the Haven Complex aboard beautiful. I normally do n't notice a drop in service 2 H5 s booked, H9s! `` wait for an upsell '' game what are some of the courtyard! Print out a list of your requests already written out Norwegian Getaway a comment after in. - will they still unpack for you when you 're cruising in gracious. To use their keycards in order to enter the Haven 's restaurant on the veranda during the day with,... Service so I guess that 's why opportunity to mix and match find. N'T really recall the menu is expanded enjoy butler service time in the Haven they might busy! 'Ll cruise in it, I mentioned my food allergies ( I understand that tips are not included in Haven... Regard to your cabin restaurants and serve you course by course past your. For concierge and butler tips- thank you, this is for a private for! Than ourselves in the daily service charge waived, but we rarely ever order room service ) that have...

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