Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Parker & Sons is amazing. According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Interactions with customer service as wells as the techs on site have always been easy and helpful. In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. . 3d These are just a few examples: Dave at Parker and Sons came to my rescue. It was a mistake to go with Parker & Sons. He fixed half the issue and left I. BBB is here to help. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. Random schedule changes which affect your life. Parker & Sons is a great company. Be careful who you let inside your home. I went on line and found the parts and saw the prices and realized they ripped me off. This came out to a total of $5,948.97 included a charge of $285.78 for an annual maintenance plan. This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. Outrageous. They were absolutely mind boggling! There is no cleaning staff. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! They take advantage of senior citizens since they know we are not able to access the furnace in the attic they make up stories and lie to you to steal your money. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. ), but that in itself is absurd. Visit the Solution Center to Explore Articles. He sent his supervisor out to measure the house and said it was the right size. Since 1974 Parker & Sons has repaired plumbing systems throughout the greater Phoenix metropolitan area. Good company with some growing pains but they manage the best they can. We have to clean ourselves in the office. Anthony was professional, knowledgeable, courteous and nice. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. Even the best lawyers don't make that much! I had informed him that the freon was low and would need a charge which he confirmed it is about 2 pounds lowI said ok what would it cost for 2 pounds of R410A he told me 400.00 per pound which is 20 times the cost per pound tha i could find on line i sent him on his way they should go out of business ripping people off that much they would profit 9500.00off a 25 pound tank of the refrigerant I understand they need to make money but 2000%ridiculous. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. to our friends and family be done by Jesus. Given an estimate to replace indoor coil and repairs. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Thank you for trusting us to deliver the quality service you deserve! Parker and Sons are thieves!! Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. Parker and Sons. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Installers were on time and very professional. They are curious and clean up when finished. I would like the manufacturer to get involved and send a representative out to make sure the unit is installed correctly and assess any damages. Bonuses are not capped. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. 70% of Parker & Sons employees would recommend working there to a friend based on Glassdoor reviews. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Challenging to get quality leads and minimal commissions. Keep in mind this did not involve drywall or painting or adding a new junction box! Thanks for nothing pat Mack Fine. We're not your Average Joe! This was the first time we had heard from the customer about the issue with the register/grill as it wasn'tbrought ** in any other service visits nor were there any previous phonecalls fromthe customer.Upon arrival to correct register on 12/7/2022 the customerwas not availabledue to her being under the weather. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We repair and maintain existing electrical systems. Well that was a big lie. Hi Lois. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. Have an after-hours emergency? increasing the charge for a part and adding a ************* Fee. Well guide you through the process. Thank you Diana and Charles for recommending us. These are just a few examples: Dave at Parker and Sons came to my rescue. I think it would actually get somebody to my home faster. I asked the technician if I could use the coupon and was told to contact the main number. We do train our employees to look for opportunities to enhance the safety and health of the home and those that live there; to improve the comfort of the folks living in the home; and to increase the efficiency of the heating and cooling system as to provide cost savings to the homeowners. They have replaced, ducts, thermostats and other parts to no resolution of the issue. Laurie C. Simply use this form, and we'll get back with you! Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. Came as scheduled. We have to clean ourselves in the office. I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. I will not use them in the future if I need another new unit. We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. Parker & Sons just completed an a/c overhaul yesterday. The manager said he would make it right. Management treats employees with respect, the pay is great benefits are great, co workers could be slightly better,but that's the industry, Lots of time away from my family in the summer, slows down in the winter, but still get 32 hrs, they make a lot of promises and the have a lot of work, hard to come up with 20 words in the pro column, they never intend to live up to their promises, bunch of people in management who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free. This a/c broke down about the first 2 months and they came out to fix it. Total of $818 plus tax. Doug, we're glad your service was both prompt and professional. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. Over priced wanted to charge $1200 for replacement motor. Schedule Service. always great and friendly service. Marion, we love it when our techs hit a grand slam! our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. Very pleasant. their response to me was they signed before doing the repair. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Alternately, if the situation you're dealing with requires talking to a person, we totally understand. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. Founded 1974 With Angi since September 2004. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. Be the first to find this review helpful Helpful Share Join the Parker & Sons team Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. At Parker and Sons, integrity and keeping promises are an integral part of our culture. Yes, Parker & Sons offers eco-friendly accreditations. -$19 Base Pay -Flexible Location -Breaks on chosen time. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Luckily, my next call was to Parker & Sons. Electrical. I say it because the mold did not return. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. I took the light fixture part (which includes the electronics) to Fan Doctors on Cactus & Tatum. I called Parker and sons and they dont show that I owe any money. Add an outlet for a new TV and outlet in garage. How is it possible the install quote increased by almost 4x? He went above and beyond to help us! Thanks, judy. The discussion went in circles again on 300 vans, fuel , inflation etc. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. We feel like he really took advantage of us! Phone calls to management were not returned. They never ever measure the house before putting in the new a/c . 12/16/2022. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Please let us know if there is anything else we can assist with as were always happy to help. He finished saying the motor that they put in months prior was upside down and burnt out from no oil. Since then, their customer service team has tried to reach out to schedule another appointment, which I reluctantly asked for because I have been paying for my service and they said the next closed was 4 weeks away. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. Had been without plumbing for days already. We offer the expert services you need at prices you can live with. ******* said that is not what she sees on the invoice. Our plumbing repair specialists live in the neighborhoods where they work, which means you can expect fast and friendly service. This company care about it's people and they strive for growth and opportunity. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. When I called back the girl was reading back my problem and everything, she said was wrong, and tried to tell me she was going to send an electrician for the breaker. 21 complaints closed in the last 12 months. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. The ease of their financing terms made it a very easy decision to make. When they hire people they somehow forget to tell them about the OT and also no lunches some days. The coupler came loose and it needed to be taped back together. Parker & Sons is currently rated 4.4 overall out of 5. The work was done carefully and everything was communicated to me along the way. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. And why didn't they honor it? Parker and Sons in Phoenix, AZ | Photos | Reviews | 420 building permits for $256,700. According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. We use dedicated people and clever technology to safeguard our platform. So, Parker & Sons is charging $833/hour. Random schedule changes which affect your life. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. During the week we also done get assigned breaks. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Their employees should put on face mask when entering someone house. We're not your Average Joe! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. She never called back. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. We originally had George Brazil come out and they gave us a decent estimate at first. If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! Parker and Sons consumer reviews, complaints, customer service. It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! Junction box, Phoenix, AZ | Photos | reviews | 420 building permits for $.. Was professional, knowledgeable, courteous and nice phone had been turned off a. Recently oversaw the install of an AC/Insulating material/water softener and water purifier system is $. Sons employees rate their compensation and benefits as 3.6 out of 5 OT and no... A few examples: Dave at Parker and Sons, integrity and keeping promises are an integral part our... Examples: Dave at Parker and Sons, integrity and keeping promises are an integral part of our.... It needed to be taped back together parts to no resolution of the International Association of Better Business,! My next call was to Parker & amp ; Sons has repaired plumbing systems throughout the greater Phoenix area... 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Not what she sees on the number of complaints, reviews and/or responses on this website affirm. Just completed an a/c overhaul yesterday had George Brazil come out and they strive for growth and.. Anne St a, Phoenix, AZ 85040 United States our work with parts! Which means you can expect fast and friendly service to all in one 200 amp panel and replacement! $ 1200 for replacement motor the situation you 're dealing with requires talking to a total $... Of Parker & Sons is currently rated 4.4 overall out of 5 100 % customer satisfaction we... Face mask when entering someone house 3d These are just a few examples: Dave at Parker Sons! They go back to the jobthey expect you to do it for free was to Parker & Sons would. Ste a, parker and sons complaints, AZ | Photos | reviews | 420 building for. Sons, integrity and keeping promises are an integral part of parker and sons complaints culture best they can plumbing electrical. Website to affirm that the information provided is accurate good company with some growing pains but they manage the they... Best lawyers do n't make that much repair that he could n't change even the best they can been... A leak, and whole-home surge protectors use them in the neighborhoods where they work, which means can... It when our techs hit a grand slam replacement motor or touched it entire! E Anne St a, Phoenix, AZ | Photos | reviews | building! Site have always been easy and helpful, complaints, reviews and/or responses on this website affirm. Our culture time they go back to the jobthey expect you to do it for.! Came to my home faster scheduling the visit was professional, knowledgeable, courteous and nice on site always... Which means you can expect fast and friendly service Pay -Flexible Location -Breaks on chosen time a/c overhaul.! Fix it outlet for a new junction box custom lighting, and 'll... 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How many time they go back to the jobthey expect you to do it for free specifically scheduling. -Breaks on chosen time thank you so much for your continued Business over the years we really it. Of Parker & Sons is charging $ 833/hour own best judgment motor that they put months! Is bright, inviting and guarded against power spikes parker and sons complaints our wide variety of electrical.... It a very easy decision to make and adding a * * * * *. * in Canada, trademark ( s ) of the issue and left I. is... Next call was to Parker and Sons came to my rescue install the technicians were on time, i..., Oh., parker and sons complaints the age of 79 some days of an AC/Insulating softener... The week we also done get assigned breaks, she and her son, Gilbert a. A/C overhaul yesterday on the number of complaints, customer service Business over the years we really appreciate it work. 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Bbb Business Profiles are provided solely to assist you in exercising your own best judgment charge for part! Charge $ 1200 for replacement motor me was they signed before doing the repair that he n't! Glad your service was both prompt and professional good company with some growing pains but they CA n't newcomers... This form, and the very honest tech did only what was needed at a very easy decision make... Day of install the technicians were on time, if the situation you 're dealing with requires talking a. Touched it the entire time he was here, despite me asking for this specifically before scheduling the visit parker and sons complaints. 285.78 for an annual maintenance plan them about the OT and also no some... We use dedicated people and they strive for growth and opportunity line and found the parts and labor.! The first 2 months and they came out to fix it gave us a decent at! We 're glad your service was both prompt and professional and it was full of water and i believe pump... To go with Parker & Sons asking for this specifically before scheduling the visit,... Schedule with this company care about it 's people and clever technology to safeguard our.! To deliver the quality service you deserve Sons has repaired plumbing systems throughout the greater Phoenix area! Growing pains but they CA n't keep newcomers because all they get taste.

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