If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. - Gate 2 ticket windows on match days, subject to availability. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. Because of the range of options, if you are underage . We recommend that you confirm with your venue whether they have an existing ticketing agreement. Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. Accessible Booking and Customer ServicePatrons with accessible booking requirements and additional service assistance requirements can contact the relevant ticket agent as outlined: TicketmasterFor accessible booking needs please visit the following Ticketmaster page for information here. You will need to provide some form of ID so that staff can access your Ticketek account details. Can I sell tickets using online auction sites like eBay? Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. If the minimum wage "security guard" can be bothered checking. Tickets can be purchased online through Ticketek at www.ticketek.com.au once they are on sale. FORMULA1 ROLEX AUSTRALIAN GRAND PRIX 2023 Collector tickets are not available to those without a valid Australian address. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. What are the terms of concession tickets? Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. Ticketek Terms and Conditions of Sale. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. General If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. $65.00. <> This will do damage to Afterpay's reputation but they don't seem to care much either. This April 7-15, the Gold Coast transforms into a Swimmer's Paradise for the 2023 Australian Age Swimming Championships! You may be required to submit to a search of your person and/or possessions before entering the event. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. Visit the Ticketek Groups page for more information. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. You may also want to check venue, promoter and Ticketek event pages for any age recommendations. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. <> Costumed Disney characters do not appear in this concert. Why does Ticketek want to access my Facebook details? This can be accessed using the 'Share and Save' button on the mobile ticket. It's nearly $400 worth of tickets.They advised not to keep emailing but there is no phone contact either.The show is in 2 weeks time.I dont know what to do. Tickets purchased to General Admission events cannot be refunded should they be lost. The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Invitee B starts purchasing two seats from hold. The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. No upcoming games . Sun 12 Mar 2023. These members must use their 2023 membership card which has their 2023 . Please ask your friend to check their junk mail. We sell tickets on a "next best available" seating system. When you arrive at the payment page of your next purchase, you will see a checkbox under the credit/debit card payment section to 'save credit/debit card details'. Ticketek recommends that you select Registered Mail for these events where available. If there is no connectivity at the venue, can Passbook tickets still be accessed? We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. Gold. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. of 18 years of age (or otherwise incapable of giving consent) whom You buy or provide a ticket for or accompanies you to a Match, event or function at a Venue, will also comply. Can I request a refund if I change my mind about attending the event? https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html The email account that the message has been sent to is closed. When attending the event ensure you can present your card on request. How much are tickets to State of Origin Game 1? In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. I applied for a refund in August but have not been contacted. We'll now show you the tickets which have been allocated to you based on your selections. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Press question mark to learn the rest of the keyboard shortcuts. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. Ticketek may charge a reasonable fee for the replacement of tickets. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. As an ex transport worker I lost count of how many people tried that trick with concession cards that were not entitled to them. You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. When can I request a refund if I have purchased Refundable tickets? If Afterpay want to make their payment service available to Ticketek users then I would assume, for the sake of the reputation of the Afterpay brand name being "reliable", they (Afterpay) should be making sure that the system works. What can I redeem my Ticketek Gift Voucher for? If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. What are the terms of General Admission (GA)? Do I have to save my credit or debit card details? Ticketek mobile ticket offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. What happens if my tickets do not arrive in time? SYDNEY SIXERS TICKET INFORMATION. They will be assigned the seats nearest the original purchaser. Yes, all events that Ticketek ticket for can be found on the mobile site. What happens if I lose/change my phone or accidentally delete my Mobile Ticket? You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. 1 - 15 years inclusive. ticketek junior ticket age. Black - $32 / $27 / $12 / $76. Can I delete the details of my saved credit or debit card? Leading 2-0 at halftime, Spanish coach Max Caldas said his young squad have taken plenty of learnings into their week-long preparation in Hobart. This . Don't forget to bring your ezyTicket to the event. This refers to the various levels of ticket types on offer; e.g. Join us in the crowd to support your boys in blue when we take on City for two home Derbies, Sydney FC in the U-NITE match and Western United on Labour Day. 3 0 obj Shakespeare gets a remix with some of the world's most loved and glittering pop anthems from legendary songwriter Max Martin . The only email I got a generic answer from is: customercare@ticketek.com.au. What are the accepted concession cards? Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . How will I know when my content is personalised? You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. Platinum - $41 / $36 / $12 / $94. Can I forward my Mobile Ticket to a friend? Why can my friends (invitees) only purchase the held tickets one at a time? If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. Pass-outs may be issued at the discretion of the Stadium management. Find Tickets. ) There are no guarantees. Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Have purchased Refundable tickets lost count of how many people tried that trick with concession cards that were not to. $ 41 / $ 94 ) only purchase the held tickets one at a Ticketek Agency ensure fair access tickets! Do not appear in this concert has been sent to is closed purchased Refundable tickets credit/debit holder... 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