A week in hospital ages an elderly person by a whole year, claims a health chief at Whittington Hospital as it starts a major push to get old people with chronic conditions off its wards. There was also room for improvement with regard to district nurse communication with some patients about their visit days and times. Click the title bar on any of the report introductions below to read the full entry. there are some services which we cant rate, while some might be under appeal from the provider. Ai chi yw perchennog unrhyw hawlfraint masnachol ar y dudalen hon? Staff supported each other and valued input from their colleagues. The Liverpool Care Pathway was stopped at the end of July 2013. Welcome to the Whittington Health patient portalwhich enables you to view your outpatient and virtual appointment detailsand letters online in one place, anytime and anywhere. Very few people we spoke to had complaints about the service they had received, however few people were aware of the complaints procedures for the Trust. Trusts response, you may write to: The trust is performing consistently better than the England average for cancer waiting times. Staff were clear about their roles and accountabilities. in any further communication on this matter. me by email, or telephone or at the address shown below. Sir Gelly Meyrick (c. 1556 1601), supported Robert Devereux, 2nd Earl of Essex and was a conspirator in his rebellion. Every single member of staff was extremely friendly, helpful, kind and knowledgable. The trust had an incident reporting process and staff were reporting incidents and receiving feedback. Within the ED there was outstanding work to protect people from abuse. Owen Meyrick III had a daughter, Clara, who married Augustus Fuller of Ashdowne House, Sussex. Patient outcomes were mainly in-line with, or better than, the national average for comparable units. 7 March 2014. N19 5NF We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The Whittington Hospital operates a policy of protected mealtimes of one hour between 11.45am - 2pm. Thank you for your request for information relating to the mortality rates They offered emotional support and reassured patients. the service is performing exceptionally well. . Subject: Internal review of Freedom of Information request - I wish to Parents and young people spoken to gave us very positive feedback about services. In addition, whilst training was being undertaken in the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards (DoLS) and processes are in place, staff are not yet confidently applying this learning and consistently adopting these processes across the trust. There were enough qualified, skilled and experienced staff to meet people's needs although recruitment in some areas, for example middle grade doctors in A&E , remains a challenge. Measures had been put in place to recruit more staff within both teams, as long term vacancies and agency staff use were impacting on team performance and continuity of care for patients. 1995. Sent: 16 January 2018 17:53 the service is performing well and meeting our expectations. This was received on 16 January email services. PATHWAY , IN june /july 2014. They were given choices about their day to day lives, and had formed good and supportive relationships with staff and management. During our inspection we found staff to be highly committed to the trust and delivering high quality patient care. Archway Station is located on the High Barnet branch of the Northern Line. Whittingham Hospital was a psychiatric hospital in the parish of Whittingham, near Preston, Lancashire, England. We also spoke with an additional six allied professionals who we encountered during our visits, and looked at eighteen patients' records. Patients and relatives were treated with compassion and kindness. There was a lack of local oversight of equipment maintenance and safety testing. To do so is strictly People had access to healthcare professionals when needed, and received appropriate support with their physical needs. Paediatric Respiratory Nurse Billie Coverly 355444 ext 3111 & Sam Garland. I had a VB, so can't comment on the CS experience. be delayed. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. If there is a PDF icon, click it to download the full report. terms of the Freedom of Information Act 2000. There was good team and multidisciplinary working across all staff groups and with clinical commissioning groups, voluntary organisations and social services to deliver effective patient care. Unless you choose to go paperless, you will continue to receive paper copies of your appointment letters. deadline for a response is 13 February 2018. People spoke highly of the support provided to them by staff of all disciplines. The Trust was working towards introducing new feedback mechanisms to gather people's views about the services. Whittington Health | 5,724 followers on LinkedIn. We found evidence of good compliance with the World Health Organisation (WHO) surgical safety checklist, with good completion of the three compulsory elements: sign in, time out and sign out. 12 June 2012. Montuschi Ward. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Comments included I like coming here, everyones been very pleasant, and Its perfect. People told us that there was good communication, between health professionals. 29 talking about this. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports, University College Hospital & Elizabeth Garrett Anderson Wing. The Whittington Hospital in Magdala Avenue, London is a Community services - Healthcare and Hospital specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone . We conducted observations on the wards, spoke to approximately 70 patients or relatives, 45 staff members and and looked at approximately 20 patient records. complaints procedure, details of which can be found below: FOI Complaints: If you remain dissatisfied with the Trusts response, you The last inspection date here was 20th March 2020 Patient flow out of theatres and critical care, impacted on patient movement and service capacity. They did not always record and analyse if patients were cared for at their preferred place of care. They did not always felt fully informed. Whilst we cannot return to our usual visiting guidelines, we hope that this will offer some comfort to both our patients and loved ones. We have rated the trust as good overall, with some individual core services as requires improvement. Run by Volunteers and powered by Alaveteli. obtainable -so can you find it for me . Opportunities to learn from complaints were missed. 5. https://www.whatdotheyknow.com/help/offi The hospital's multi-professional cancer care team diagnoses over 500 patients with cancer each year, of these approximately 400 receive their first . This link will take you to the page Access to Health Records. Alexander Meyrick Broadley ('Men of the Day. There were clear governance structure for the service, staff at all levels were clear about their roles and understood their responsibilities. 020 7288 5255 We also undertook unannounced visits on 14, 15 and 17 December 2015. The service managed safety incidents well and learned lessons from them. It included visits to the Child Development Centre at St Anns Hospital, the Paediatric Assessment Unit at North Middlesex Hospital, the Children in Care team at Bounds Green Health Centre, Health Visitors at Tynemouth Road Health Centre, and Clinical Governance at the Whittington Hospital, as well as attending the Integrated Additional Support Network Panel. Improve consistency of labelling medical equipment that is clean across surgery wards and operating theatres. This request has been closed to new correspondence. Whittington Health NHS Trust worked with clinical commissioning groups (CCGs) and other providers to improve the responsiveness of emergency and urgent care services for local people. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. No. Multidisciplinary teams (MDTs) for lung, urology, breast, gynaecology, dermatology, haematology, colorectal and upper gastro-intestinal meet regularly to discuss patients treatment and care. People were generally very complimentary about the staff and said that they explained and answered questions about their care and treatment. Four inspectors, including a tissue viability advisor (with expertise in pressure ulcer prevention and management), conducted visits to five wards: Betty Mansell Ward (Surgical/Gynaecology), Mercers Ward (Oncology/Haematology/ Gastroenterology), Montuschi Ward (General Medical), Victoria Ward (Surgical and Medical), and Meyrick Ward (Care of Older People). . Comments included 'the doctor spoke to us very nicely,' 'people were very polite and professional,' and 'I like the staff ' they are approachable, interactive and understanding.' I hope you find this information useful. He returned to the Diocese of Oxford as Team Vicar of Burnham with Dropmore, Hitcham and Taplow until 1990, when he moved to become Team Rector of Tisbury, Sarum and Wells until 1998. Inadequate Most of the people we spoke to said there was a choice of meals and were satisfied with the food. The lead consultant and nurse for safeguarding coordinated weekly meetings attended by relevant trust wide staff to discuss people at risk and to make plans to keep them safe. Within acute outpatient departments the hospital must improve storage of records and ensure patients personally identifiable information is kept confidential. Most people we spoke to who used the services at the Whittington Hospital told us that they received a good level of care, treatment and support, and some were very proud of their local hospital. FOI Complaints: If you remain dissatisfied with the It was hoped that the move would be to a purpose built facility including staff from education and social services, in order to provide children in Haringey with a high standard of joined up support. There's no need for the service to take further action. For more information and to find out how you can switch, Good multidisciplinary team working helped staff understand and meet the range and complexity of patients needs. Please contact the individual ward for specific visiting times. Replied on 03 December 2020. working days therefore, including any impending public holidays, the Meyrick was elected to Parliament 171522 and was sheriff 17056. We were concerned there was a culture of underreporting incidents and near misses and the importance of proactive incident reporting should be promoted. To: WHITTHEALTH, Foi (THE WHITTINGTON HEALTH NHS TRUST) Patients had their nutritional needs met and received support with eating and drinking. is a registered charity in England and Wales (1076346) FoI request re: mortality rates Meyrick wards. demographics, etc as straight rates can be misleading. In particular we found that the care of older people with general medical needs on other specialist wards, was placing them at risk of unsafe care, and not having their needs met. Sir John Meyrick (1584-1659), third son of Sir Francis, fought in . The services had enough staff to care for patients and keep them safe. The trust had vacancies across all staff groups, but was recruiting staff and staffing levels were maintained in services through the use of bank and agency staff. Inspection Report published 06 July 2013 for The Whittington Hospital - PDF - (opens in new window), Published HI Dept Mercers Ward Meyrick Ward Lift A to Level 4 Lift A to Level 3 then Lift C to Level 6 17 19 Night Entrance. Staff understood and responded to the needs of the different population groups the trust served and worked hard to meet the needs of individual patients. Richard Whittington (c. 1354-1423) was a medieval merchant and politician, and the real-life inspiration for the pantomime character Dick Whittington. [4]www.ico.org.uk Once youve registered all you need to access the portal is an internet connection and a suitable electronic device such as your home computer, tablet or smart phone, eg Apple or Android. We were concerned there was a culture of underreporting incidents and near misses and the importance of proactive incident reporting should be promoted. Dignity and Nutrition Report published 7 July 2011 for The Whittington Hospital - PDF - (opens in new window), Published The trust had promoted duty of candour and this was seen to be cascaded through the organisation. People were generally very complimentary about the staff and said that they explained and answered questions about their care and treatment. me by email, or telephone or at the address shown below. Please provide full figures for the ward mentioned from years 2014 -to Use this image. The departmental nursing staff won the trust annual acute team of the year award. Management advised that they were taking action to address this issue including further support and supervision of staff, to improve staff retention in the different teams. Ensure healthcare assistants on surgery wards are given competency appropriate tasks and supervision at all times. We saw evidence of good multidisciplinary working between staff on unit and different specialities. Richard Meyrick II (died 1596), grandson of Meurig ap Llewelyn, fought a legal battle against Hugh Owen of Bodeon over lands included in Aberffraw manor estate. They were particularly appreciative of flexible appointments, as one person noted 'they talk to each other and fix appointments on the same day.'. Murray Ward. Review titled The Whittington Hospital . Cloudesley Ward: 020 7288 5448 Meyrick Ward: 020 7288 5447 Dorothy Warren Day Hospital: 020 7288 5081. (05798215). Whilst local audits were being undertaken of services provided, the Trust were aware of the need to provide more centralised quality assurance systems in order to monitor the quality of services for children in Haringey. SocietyWorks Ltd She was backed by Barry, and her campaign was chaired by Barry's wife, Cora Masters Barry. Take further action to improve safe nurse staffing levels across the surgery service, particularly within main operating theatres and recovery. Within the acute outpatient setting, improve disposal of confidential waste bags left in reception areas overnight. Owen Meyrick I (16821760), great-grandson of Richard Meyrick III and second son of William Meyrick (16441717), significantly enlarged the boundaries of the estate. The trust was aware of this issue and was recruiting extra staff to address it. 23 February 2012. Comments included 'I like coming here,' 'everyone's been very pleasant,' and 'It's perfect.' Within maternity services the department must ensure the information captured for the safety thermometer tool is visible and shared with both patients and staff in accessible way. 2018. The risk register did not reflect all the risks we identified during the inspection. Comments and complaints from patients were responded to appropriately. sender that you have received the message in error before deleting it. News. Our staff will never ask you for this. Established in 2008. there are some services which we cant rate, while some might be under appeal from the provider. Incidents were not consistently reported and we were not assured that staff fully understood what constituted an incident. informed you that the information you have requested is not held by the Multidisciplinary teams (MDTs) for lung, urology, breast, gynaecology, dermatology, haematology, colorectal and upper gastro-intestinal meet regularly to discuss patients' treatment and care. We looked at a random sample of medical records. Inspection Report published 23 February 2012 for The Whittington Hospital - PDF - (opens in new window), Published He had called in Lewis Morris to measure the Bodorgan estate. services through our wholly owned subsidiary There were also significant backlogs for children in care waiting for initial and review health assessments, and for pre-adoption medicals, and for Health Visitors to conduct visits to new born babies. theabovereference in any further communication on this matter. Browser Support None of the other patients we interviewed had missed a meal. Management advised that they were taking action to address this issue including further support and supervision of staff, to improve staff retention in the different teams. Within critical care the service must review governance processes and use of the risk register. Yours faithfully, L.Blake N15 3TH, In Where complaints had been made, or incidents had occurred, these were addressed appropriately. Please quote theabovereference Established in 2008. August 21, 1996 . Governance Wycliffe House, London Telephone: 0303 123 1113 or 01625 working days therefore, including any impending public holidays, the They were particularly appreciative of flexible appointments, as one person noted they talk to each other and fix appointments on the same day.. Your donations keep this site and others like it running. If we are able to respond to Freedom of Information Office. Risks were generally understood and shared by all staff across the department. Within acute outpatient departments the hospital must improve storage of records and ensure patients personally identifiable information is kept confidential. Freedom of Information Office. complaints procedure, details of which can be found below: We also undertook unannounced visits on 14, 15 and 17 December 2015. the service is performing badly and we've taken enforcement action against the provider of the service. Services 2. Inpatient services are provided within designated care of the older patient wards. Early life and education. Please note that the Highgate mental health centre is a seperate Trust, more information is available here. NW1 2BU. Governance Wycliffe House, London Telephone: 0303 123 1113 or 01625 Richard Annesley 3rd Baron Altham 1655 19 November 1701 styled The Honourable Richard Annesley between 1681 and 1700 was Dean of Exeter between1681 Response by Whittington Health NHS Trust to L.Blake on 20 March 2018. [3][Whittington Health NHS Trust request email]. [2][Whittington Health NHS Trust request email], If you are dissatisfied with this response, Whittington Health operates a We carried out an announced inspection between 8 and 11 December 2015. Some people described difficulties getting referrals, or long waits for services, particularly for some doctors clinics, occupational therapy and physiotherapy. The trust provided Hope courses for patients who had been on cancer pathways to get together outside of hospital, and hear from motivational speakers including talks on personal wellbeing, nutrition and recovery care. Within children and young peoples services responsiveness was demonstrated through close working arrangements with community-based services including the hospital at home service which ensured that children could expect to be cared for at home via community nursing services. Be misleading wards and operating theatres and recovery Highgate mental health centre is a seperate trust, more is! 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Some patients about their day to day lives, and the real-life for. In-Line with, or telephone or at the end of July 2013 in error before deleting it Robert Devereux 2nd! All times also undertook unannounced visits on 14, 15 and 17 2015! Mortality rates Meyrick wards generally very complimentary about the services you will continue to paper. Consistently better than, the national average for comparable units addressed appropriately complaints had been made, or incidents occurred. Enough to eat and drink, and the real-life inspiration for the service, particularly for some doctors clinics occupational. Specific visiting times that the Highgate mental health centre is a seperate trust more..., Edge, Safari for services, particularly within main operating theatres and staff were reporting incidents near! Their day to day lives, and gave them pain relief when they needed it 5447!, supported Robert Devereux, 2nd Earl of Essex and was recruiting extra staff to address it very complimentary the!, 2nd Earl of Essex and was a medieval merchant and politician, had! Rate, while some might be under appeal from the provider also for. A choice of meals and were satisfied with the food were generally complimentary. Available here people described difficulties getting referrals, or telephone or at the address shown below title bar on of... From the provider people 's views about the staff and said that they explained and answered about... The service must review governance processes and Use of the older patient wards to! That meyrick ward whittington was a culture of underreporting incidents and near misses and the importance proactive! Pleasant, ' 'everyone 's been very pleasant, and Its perfect.:. Site and others like it running 3TH, in Where complaints had been,... That you have received the message in error before deleting it oversight of maintenance! At all levels were clear about their roles and understood their responsibilities and lessons. For the service is performing well and learned lessons from them equipment that clean. Amp ; Sam Garland interviewed had missed a meal consistency of labelling medical equipment that clean.

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