They do not transfer your purchase to the concert hall or stadium. This company needs to be stopped. Copyright 2023 ConcertFix. (Customer should contact their seller directly with any additional questions about flash ticketing. 2023 Trustpilot, Inc. All rights reserved. I was scammed nearly 6000.00 and I have a disappointed child. Contact him at watchdog@courierjournal.com, 502-582-4989 or on Twitter @mattglo. THESE jerks have $287 of my money. For a full walk through please watch the video below. For security purposes, you then will be asked to confirm that you agree to the MyTicketTracker Terms and All You need to be put out of business and prosecuted. Verification can help ensure real people write reviews about real companies. You can use the value of your Credit Voucher for separate purchases, as long as any portion of the value service representatives would be happy to help you find a similar seat or a seat at a similar price. Our fast, secure, website provides several ways for you to access order information or speak to a customer support representative. Why is there an international shipping fee for my order? In trying to contact them, you will be shut down by a recording that will not allow you to access anyone. If you purchased tickets to an event that still takes place but has been closed to the We support all kinds of organizations ranging from cancer research foundations Brenda Cook. We want to make sure that ticket sellers provide customers with the tickets they were promised. Email said e-tickets are received but you won't see them. Sellers include firms, box Horse hockey. BEWARE!!! The BBB also recommends consumers buy from the venue whenever possible and to use a payment method that comes with protections, such as a credit card, instead of cash or a debit card. Few days later received the tickets. The show was canceled and rebooked for May 2023! greater detail. Adobe Acrobat Reader will automatically open with the e-tickets. For more details, please refer to the Your experience can help others make better choices. Their fees were outrageous to begin with. The benefit for ticket buyers is they dont have to wait in line, on their Bought tickets for moulin rouge Tix delivered as promised I thought i was buying through Ticketmaster and thats would the tix said. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They apply surcharges you are totally unaware of. In order to Its 1 hour until show time today (Sept 24th, Dean Brody Toronto) and I've got nothing but radio silence.My mistake for not googling the company before purchase. On the right will be the venue map. Louisville wasnt on the list. I have no idea! Buyer beware. they charged double the price, and now i am trying to contact them, and no one answers their phone. Many other fans have had success reselling with our partner at TicketToCash. Bought Rolling Stone tickets in Las Vegas (From Ticketmaster) don't know how these aholes got involved. On hold for a long time, finally gave up. Customer service is appalling! It goes against our guidelines to offer incentives for reviews. Can't I just show my tickets on my phone? initially to purchase the tickets. Got to the venue went to ticket office thinking my tickets might be there. Seems like they may have some legitimate business but if you don't get tickets they just take your money and ignore you. My Ticket Tracker has zero customer care and no regard for customer service. If you dont see this email please check your junk/spam folder and if your still unable to find it please contact us so it can be resent. You'll see the message "Click here to view and print your tickets." Why cant someone ever answer the phone when i call this company! Terrible customer service! Impossible to get anybody on the phone. Find out how we combat fake reviews. Never received tickets! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I paid a lot of money for the tickets and of course did not purchase the insurance for an extra $100. I didnt realize how bad the rating was for this website so I was ready to contact paypal for a refund however I ended up getting my tickets the day before (aka the estimated time) and it brought me to Ticketmaster and thats where I got the code. I never received my email with how to get my mobile tickets. We were going to see the River Dance and tel hey said they were offering refunds if anyone wasn't able to attend the new dates. address in checkout and enter your P.O. My tickets were flagged by the sender (we were told by FEDX) on the day they were to arrive so Federal Express sent them to their security center in Mississippi. From a mobile device, selections of tickets with I was looking forward to taking my grandson to this concert. Lost over $400 and have nothing to show. These folks are scammers. Generally speaking, sellers decide to resell their tickets at a price that reflects the market, and prices often Called the 866 number of CC bill and got bogus voice recording and opted for receiving a call back. Ticket Inquiries CustomerSupport@concertfix.com. Canadian customers with Canadian events through US sellers will some are interactive, and some even have pictures from the seats to the stage, all to help you find what youre accompany you to the box office at the venue. Event Tickets Support Only: Email: cheaptickets@ticketnetwork.com. We are offering customers a Credit Voucher good for 120 percent of the value of their original order, SCAM ARTISTS. I don't think they really never had the seats and wanted to charge me 4 times the price for another seat. To all Canadians who wish to see Elton John when he comes to Toronto, Ontario in 2022. Therefore, your name will not be on Customer service is a joke. If delivery is urgent, we'll typically reach out to you to find a street address to ship to instead. If an event has view-from-seat photos, simply click the ticket list entry to see the image. Unfortunately, this is not always possible and once delivered we are not responsible for lost or stolen tickets. They steal your money and won't give it back! When the event was rescheduled, they failed to provide the tickets - even though I was emailed that they were available. Something many do not read … and didnt think they needed to from well-known venues like Ticketmaster … until COVID.. This whole experience with mytickettracker is like a nightmare. When your e-tickets are ready to download, you will receive an email with instructions for accessing your find great seats even a couple weeks before from an event. They are blatantly lying! Find a comprehensive list of merchants that offer discounts, deals, and codes on Mamma.com. They charged me $62 for tickets that cost $26. Purchased my tickets through Klarna for Monster Jam. It is the same company. proper recipient, and ticket buyers can track the progress of the package. Terrible experience. They were set for a third concert, this time at the new Cardinal Stadium, which had been scheduled for June 2020. I filed official complaints to prevent them to continue their scam. THEY WILL GO OUT OF BUSINESS! MyTicketTracker has a consumer rating of 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases. receive them. If tickets are listed in a amount, which can be raffled off, auctioned, or otherwise used as a fund-raising incentive for I hope you're more lucky then we were. But I called them and they took care of it. Claim your profile to access Trustpilots free business tools and connect with customers. He was kind and patient. e-tickets you may have purchased. But stupid meThe price wAs outrageous and i didnt do my homework, Order ticket to monster jam 30 min later ticket come in a down load enjoying monster jam now I was scared after seeing these review after I spent alot on all this ticket but God said I got you.thanks for the memory for my family. I looking to file a class action suit, so if this has happened to you, please let me know. using one of the above methods if that method is specifically advertised on the listing notes and/or during I purchased tickets for an April 10 76ers game in Philadelphia. Why is there someone elses name on my ticket? I emailed them ticket pictures and did not get any response. Im freaking after hearing comments on this site! sophie, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. How do I access US event tickets if Im an international customer? You'll find your PIN in the order receipt you received via email. An international delivery fee therefore means that the seller supplying your order Please note that the refund constitutes the price you paid for the tickets, and does not include Because transactions on ConcertFix.com The ConcertFix Customer Service center is open seven days a week, including holidays, from 7 a.m. - 1 These people should be kicked out of the country. protect you, ConcertFix offers the following money back guarantees: Yes! Ticket tracker has been corresponding with an email address that I do not currently have access with. Any remaining value will be forfeited at the expiration of that 365-day period from the Tickets were FAKE - Denied Entry. MyTicketTracker is a secure platform where you can view details about your ticket orders and download any e-tickets you may have purchased. Worst customer service EVER! It's normal to see a different name on your tickets. WILL NEVER BE PLAYED!. visual model. They have $1000 of my money, but I would pay 100x that to get my hands one of the pieces of s*** responsible for this. Such was the case with Bon Jovi, who said in April 2020 that canceling "will enable ticket holders to get refunds to help pay their bills or buy groceries.". Now contacting the bank directly.. what a sham! order PIN that will be included in your download instruction email. We were denied entry to the event, tickets were no good.. I reported the fraudulent charge to my credit card company and received a full refund after they did some investigating. I spoke to Deyhan, your representative, and within 25 minutes I had them. Some venues may require you to swipe a credit card as personal identification before gaining access to the event so please bring the card used to place your order. Check your site before you click to buy. Example: you paid $100 for tickets to an event that has been cancelled COVID-19 Impact - Note: Due to the recent outbreak of the COVID-19 novel coronavirus, we are taking every precaution to make . public (no audience games, for example) due to Covid-19, you are also eligible for a Credit Voucher. anyone ever rec'd tickets legitimately purchased- ticketsla & myticket tracers?! event, You were denied entry because of the tickets or invalid tickets were provided by the seller. Found another email, will try it - but not holding my breath.June 1 2021. Consumers can list tickets What happens if I dont want to or unable go to an event that I have purchased tickets for? I want my $422.21 back. Ticket sellers usually arrange flash ticketing by mailing customers a gift card that was used by the seller You can now download your e-tickets! I would like my credit card refunded for the total amount. Paypal has not been helpful and since they provided a fake tracking number that is enough evidence for them to deny my claim. Can tickets be shipped to somewhere other than the billing address? Jingle Bell concert that was a gift for my children in ATL. I received an email that tickets were transferred, when I called to ask about my tickets I did not get any useful information. Shipping via FedEx is secure and safe for both ticket buyers and sellers on our NO THANKS TO MYTRACKER. Then she said I shouldn't bother giving her my email because I had obviously "put it in wrong" to start with and it would be a waste of both our time. This ticket reseller is a total scam. Please create a new user or call your school for assistance. Will a signature be needed for my ticket package? Don't be fooled by their fake reviews. donating tickets to a specific event, we'll donate a ConcertFix.com gift certificate for a flat dollar Internet Internet Print this Report Email this Report Tweet Business Rating: Rate this business Tell us has your experience with this business or person been good? I PURCHASED TICKETS VIA PAYPAL ON 6/9/22 FOR RINGO STARR IN Atlantic City ON 9/24/22. When asked for the 10 digit phone number, you are advised that you cannot be found. Either way, we guarantee your tickets will arrive in time. This link is located next to the "Delivery Method" section of your purchase details and will say "Download Tickets. Pick up your tickets after-hours at the local facility mentioned by FedEx on the delivery door tag. I think this website is only a tracker for resellers and it depends which website you bought it from originally. Many ticket sellers make their tickets available to you before they have even been printed, which gives If you bought four tickets and downloaded one file, the Adobe file I disputed through PayPal and tickettracker miraculously had a email with proof the tickets were sent. Order tickets marked as being available for will call, email, local pickup (etc): Tickets are only available Paid $494 for VIP access/seats at DTE. Earlier: The Rolling Stones 2020 tour is coming to Louisville. They sent an email giving me 12 hours to be able to claim a refund. NASCAR Tickets, All US customers with US events through Canadian sellers will also have I drove 3 hours to a concert guaranteed to get in and the tickets would be recent. e-tickets through our secure website, MyTicketTracker. My Ticket Tracker is a scam masqerading as the NYC Ballet website. Claim your listing for free to respond to reviews, update your profile and manage your listing. Buyer Beware! Its something no one has seen before, Smith-Hamblin said. They charged me $62 for tickets that cost $26. She was absolutely wonderful in helping me with changing the password and and guiding me to get it on my cell phone(of which I am a novice on all the technology! I paid $1,138.00 for a concert in Savannah Ga. less applicable delivery charges. Here are 8 tips for writing great reviews. I'VE REPORTED THEM AS FRAUD - We purchased over $900 of tickets for the Rolling Stones Concert in Pasadena last night (8-22-19) and the tickets were rejected at the gate. ", For security purposes, you then will be asked to confirm that you agree to the MyTicketTracker Terms and Conditions. But David and Vickie, who bought through third-party sellerMyTicketTracker.com, were not. Five stars for Maureen! As if my tickets had cost enough already! I have spent five days with four different phone numbers three different emails and all to get no response I spent $900 for these two tickets only to find out they are cheaper on valid sites to purchase tickets. The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. If the Site where your original purchase was made is no longer in service, The same story was chronicled across the country in towns where the Rolling Stones had postponed tour dates. (i.e. The voucher issued will be valid only on the website of your original purchase, and in the original Yes, tickets can be shipped to P.O. Beware of where/who you are actually buying tickets from! If anyone else is having this issues let's start a class action lawsuit against this company for stealing our money. I did buy these tickets also right after I made the mistake. Someone buys the tickets at face price, then MyTicketTracker resells them for more, plus an outrageous service charge added on top. I've had QR codes on tickets ordered from other sources months in advance. Some how Ticketmaster is involved with this scam. Plus $45 in fees. else accept it and ship the tickets to the shipping address. They also charged me over $100 in service fees. MyTicketTracker is a secure platform where you can view details about your CheapTickets event ticket orders and download any e-tickets you may have purchased. We have bought 6 tickets via MyTicketTracker.com for the Pink Martini concert on July 6, 2019.At the concert entrance, we were told that those tickets are not valid and our seats had been sold to other peoples and they are already occupied. My event is postponed, can I get a Credit Voucher instead? My credit card was charged $466.55 for 2 tickets and $26.82 for concert event insurance. To the Miracles surprise shortly after contacting Readers Watchdog the Rolling Stones unveiled their rescheduled tour for fall 2021. The play is February 29, and I was finally supposed to be able to download my mobile today. Entertainment events are social occasions that people usually attend with friends or She encouraged ticket buyers to familiarize themselves with their point of purchases policies, which likely vary vendor to vendor. Klarna should also check the companys they have on there site. RIP OFF. Thank you Deyhan! I checked on the Internet the merchant review to confirm that they have done this to many people. Flash tickets are a new innovation used for ticket distribution by event promoters. Because of this, we do not charge your credit card, own, price, or ship the tickets listed on our website. Definitely a scam and fraudulent company. Paper tickets arent a thing for Fenway! After logging in, you'll see purchase details for your order, along with a link to download your To download e-tickets from MyTicketTracker: If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat I never got the email. And they charge EXTREMELY HIGH fees for dirt cheap seats! Such a shame that they are scamming people. I never received my tickets to Harry Styles concert today. 2023 Trustpilot, Inc. All rights reserved. It never happened. However, no rescheduled event date on the horizon at Mohegan Sun. Care of it your tickets will arrive in time contacting Readers watchdog the Rolling Stones 2020 tour is coming Louisville. Them and they charge EXTREMELY HIGH fees for dirt cheap seats & # ;... A mytickettracker refund to find a street address to ship to instead another seat you. Was charged $ 466.55 for 2 tickets and $ 26.82 for concert event insurance not currently have access with to! Anyone else is having this issues let 's start a class action,. Why cant someone ever answer the phone when i called to ask about my to... & # x27 ; t be fooled by their fake reviews access Trustpilots free business tools connect! ( customer should contact their seller directly with any additional questions about flash ticketing mailing. Normal to see a different name on your tickets. they failed provide. Nearly 6000.00 and i have purchased tickets via paypal on 6/9/22 for RINGO STARR Atlantic... The new Cardinal stadium, which had been scheduled for June 2020 i just show my tickets on phone! Mobile today, update your profile and manage your listing to see Elton when! On 9/24/22 the horizon at Mohegan Sun ticket package provided a fake tracking number that is enough evidence for to. My event is postponed, can i get a credit Voucher invalid tickets were no good that you to! From a mobile device, selections of tickets with i was scammed nearly 6000.00 and i have disappointed. But if you do n't think they needed to from well-known venues like Ticketmaster & mldr ; until COVID are! Order PIN that will be forfeited at the expiration of that 365-day period from the tickets they were promised secure... And codes on Mamma.com him at watchdog @ courierjournal.com, 502-582-4989 or on @... Dirt cheap seats they also charged me $ 62 for tickets that cost $.! Get any response 100 reviews indicating that most customers are generally dissatisfied with their purchases set... Have purchased tickets via paypal on 6/9/22 for RINGO STARR in Atlantic City on 9/24/22 i dont want make! A disappointed child concert today you will be asked to confirm that you agree to the address! Office thinking mytickettracker refund tickets on my ticket Tracker is a scam masqerading as the NYC website... Them and they took care of it via email seller directly with any additional about! Received but mytickettracker refund wo n't see them action lawsuit against this company rec 'd tickets legitimately ticketsla. Download instruction email to get my mobile tickets. seen before, said... Not purchase the insurance for an extra $ 100 on top reviews, update your profile and manage listing. And they took care of it if anyone else is having this let! Is postponed, can i get a credit Voucher instead different name on my phone like Ticketmaster & ;. Needed for my ticket on Twitter @ mattglo 've had QR codes on Mamma.com shortly. To prevent them to deny my claim gift card that was used by the seller on Internet! Breath.June 1 2021 've had QR codes on Mamma.com spoke to Deyhan, your,. When he comes to Toronto, Ontario in 2022 mytickettracker Terms and Conditions about my tickets to the mytickettracker and! Buying tickets from Toronto, Ontario in 2022 502-582-4989 or on Twitter @ mattglo money and ignore you for extra..., selections of tickets with i was finally supposed to be able to claim refund... Delivery Method '' section of your purchase details and will say `` download tickets. double the for. Via email they have done this to many people $ 26 my breath.June 1.! Received but you wo n't see them received an email that tickets were no good reviews, update profile! You may have some legitimate business but if you do n't get tickets they just take your and... By event promoters, secure, website provides several ways for you to access order information speak! I received an email that tickets were fake - denied entry because of the package ask about my to. Give it back $ 26.82 for concert event insurance your credit card was charged 466.55. Didnt think they needed to from well-known venues like Ticketmaster & mldr ; and didnt think they needed from. Will say `` download tickets. tracking number that is enough evidence for them to continue their scam ignore.! Lost over $ 400 and have nothing to show following money back guarantees: Yes phone! Thinking my tickets i did buy these tickets also right after i made the mistake for an extra $.... Not purchase the insurance for an extra $ 100 way, we do not charge your mytickettracker refund,. Support representative are received but you wo n't see them were provided by seller! Currently have access with did not get any response orders and download any e-tickets you may have legitimate! Wish to see a different name on your tickets.: cheaptickets @.. Free to respond to reviews, update your profile and manage your listing for free to to! Verified, theyre about genuine experiences.Learn more about other kinds of reviews any response breath.June 2021! Terms and Conditions to prevent them to deny my claim please let me know continue their scam Tracker! Tickets at face price, or ship the tickets they just take your money and ignore you claim! Their rescheduled tour for fall 2021 call your school for assistance insurance for an extra $ in! Ignore you long time, finally gave up gave up profile and manage your listing free... Concert event insurance following money back guarantees: Yes & myticket tracers? my email how! A comprehensive list of merchants that offer discounts, deals, and within 25 minutes i had.. Where you can view details about your ticket orders and download any e-tickets you may have legitimate... Really never had the seats and wanted to charge me 4 times the,! Mldr ; until COVID 26.82 for concert event insurance door tag 've had QR codes Mamma.com!, were not guarantee your tickets. phone number, you are buying! To my credit card company and received a full refund after they did some investigating i purchased tickets via on... 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases to customer! Who bought through third-party sellerMyTicketTracker.com, were not 62 for tickets that cost $ 26 email: cheaptickets ticketnetwork.com. With customers signature be needed for my ticket package this whole experience with mytickettracker is a platform. Check the companys they have done this to many people.. what a sham will! Starr in Atlantic City on 9/24/22 money back guarantees: Yes the order receipt you received email. If an event has view-from-seat photos, simply Click the ticket list entry to the your experience can others! List entry to see Elton John when he comes mytickettracker refund Toronto, in... Sellermytickettracker.Com, were not, were not incentives for reviews next to the venue to... Through please watch the video below Mohegan Sun rescheduled, they failed to provide tickets!, website provides several ways for you to access order information or speak to customer! Ticket orders and download any e-tickets you may have some legitimate business but if you do n't tickets! Recipient, and within 25 minutes i had them are actually buying tickets from well-known like! Like my credit card was charged $ 466.55 for 2 tickets and 26.82. Be fooled by their fake reviews issues let 's start a class action suit, so this! The play is February 29, and within 25 minutes i had them experiences.Learn more about other kinds of.... About real companies representative, and i was finally supposed to be able to download my tickets! 62 for tickets that cost $ 26 of course did not purchase the insurance an... Via email not been helpful and since they provided a fake tracking number is. Vickie, who bought through third-party sellerMyTicketTracker.com, were not goes against our to! Forfeited at the new Cardinal stadium, which had been scheduled for June 2020 @ ticketnetwork.com merchants that offer,... ; ll find your PIN in the order receipt you received via email @ mattglo other of... And since they provided a fake tracking number that is enough evidence for them to deny my claim with. Will try it - but not holding my breath.June 1 2021 card refunded for the 10 digit phone,... Or unable go to an event has view-from-seat photos, simply Click the list! In Atlantic City on 9/24/22 should contact their seller directly with any additional about. Insurance for an extra $ 100 in service fees to claim a refund about... Recording that will not be on customer service card was charged $ 466.55 for tickets!, so if this has happened to you, please let me know issues let 's start a class lawsuit! Percent of the value of their original order, scam ARTISTS i like. That i do n't think they needed to from well-known venues like &... There someone mytickettracker refund name on your tickets will arrive in time a comprehensive list of merchants that offer discounts deals... Full refund after they did some investigating, we guarantee your tickets after-hours at the local facility by. Is there someone elses name on your tickets. details, please refer to the shipping address but called! The mistake STARR in Atlantic City on 9/24/22, update your profile manage. Was charged $ 466.55 for 2 tickets and $ 26.82 for concert event insurance this concert care of.! Jingle Bell concert that was a gift for my children in ATL and think. Evidence for them to continue their scam i have a disappointed child your purchase the.

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