What's the difference between Owner, Admin, Normal User and Temporary User? There was an error signing up for restock notifications. Most programming-related issues can be fixed by power cycling and resetting the device. Combo; Cloud Platform. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). Control entry access to your door from anywhere, for anyone with the If none of these steps work for you, contact our customer service team so they can help further! If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Now there is now reaction to the fingerprint. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. Custer support was no help because its beyond the warranty date. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. The simple installation takes minutes and only four screws. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. Mine never did work and now my passcode quit working as well. Sensors, switches, cameras, locks, etc. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. Make sure your doorknob is fastened tightly and not crooked in any way. Look for our in-depth, hands-on review in the coming weeks. If none of these steps work, you may need to reset the lock by holding down both buttons (A1 & A2) on your Ultraloq UL3 remote control until a bright green LED light appears at both ends of the device. Going with the original battery is not always the best choice. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Please try again. A subreddit focused on automating your home, housework or household activity. Open the U-tec App, and select the lock you want to update. Free shipping for many products! U-tec | Ultraloq: The Ultimate Smart Lock, Locks U-Tec Ultraloq U-Bolt Pro Installation And User Manual, Locks U-Tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL3 Series Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL1 Installation & User Manual, 1 beep with green light, then flashing green light, 2 beeps with green light, then steady blue light, 1 beep with green light, then steady blue light. Step 4. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Ultraloq U Bolt Pro + Bridge Installation & Security Upgrade TipUltraloq U-Bolt Pro: The Ultimate 6 in 1 Smart Deadbolt Click SHOW MORE for all the Link. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. I use IFTTT to integrate the lock with my Openhap set up. Ultraloq U-Bolt lock is the best-selling product of Ultraloq because it is: This is the first model of Ultraloq U-bolt pro. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Step 4. Normal User can always unlock via fingerprint, code or App. Fix the alignment of the lock. This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. For more information about Ultraloq smart locks, visit this page: https://support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock-. Many factors can cause a fingerprint door lock not to work, and it's essential to try and isolate which one it is before making any changes. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. We make it simple to purchase your Ultraloq smart lock with professional installation. The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. It seems odd that just a couple months after the warranty expires that my lock fingerprint readers stopped working. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Can always be used within the range set and auto If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! Oct 26, 2022, 05:13 ET. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. The only thing you can do to extend the battery life is to install the lock in a shaded region. The IFTTT triggers now seem to be 100% reliable (which they were not before). Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. But for me, those are two of the major features I was looking for. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. This includes the location, Bluetooth, Camera, and so on. By using u-tec.com, you accept our use of cookies. Do not use a power drill for installation. A new one was sent out under the warranty and less . App is almost useless. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. So, consider your options and try switching brands. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. Create an account to follow your favorite communities and start taking part in conversations. I used to work, although finicky about the fingerprints. Try cleaning off the scanner with a soft cloth or spray, then try again. So, if youve yet to address these issues, just call a local contractor. The Schlage locks app connectivity is LIGHT YEARS better. It is recommended to use U-tec App to program your lock. It works well. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. 2) The app takes a really long time to connect to the lock. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? Now, keypad stopped working. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. Dust and Water ProtectionBuilt to Withstand Heat and Cold. Several options to unlock, but not all work great. I have found some issues but realized that it was with my door rather than the unit. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. Pair the lock in the App and start to use it. You can see a Log of whos entered and exactly when they did You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. Ultraloq U-Bolt Pro is designed to t any US standard door. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Please replace batteries. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries Metal construction makes it built to last. Yeah, it's not for me. Existing deadbolt is required. Awesome features! Make sure that your finger is clean so that the sensor can easily detect your prints. App is almost useless. Limited by weekday and hour. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Very good lock/app initially. Low battery notication via smartphone app. Ultraloq online support center: https://support.u-tec.com/hc/en-us. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. In some cases, it might stop operating altogether. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. I have raised these issues with U-Tec support over the last year or so, but so far nothing has changed. Click the green button to print the entire article.To print the original version of the document - click the blue one. Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Step 3 Make sure the lock is in Factory Default Mode. I assign a code to our pet sitter and can see in the app they unlocked the door at x:xx time). The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. 2) The app takes a really long time to connect to the lock. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. Check the battery. This is caused primarily due to errors in the installation process by the customer. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. Customer reviews and photos may be available to help you make the right purchase decision! Ultraloq App enables you to unlock your door with your smartphone. Standalone Mode is NOT available after the lock is registered in App! When youre using a dual-band router, it is recommended to switch the network to only 2.4 GHz. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. Out of range. Ultraloq U-bolt Pro lock connection failed. Detail Guide. Your input is very much appreciated. He will make it effortless to get ahead of all these issues. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments Up to 35 times stronger and 7 times longer in service life than standard deadbolts. These errors can almost always be fixed by a quick reset. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Set . Make sure you have a working 4 AA alkaline battery inserted into the lock. Reset Button This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. 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