First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. Privacy Policy. I'd lose it, I would of been so mad! So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. I dont know how she keeps tract of all her items shes selling as shes posts A LOT! You claim the buyer lied to me about receiving the item.. Anyone have a similar experience. is the faulty one and refused to refund me the total amount of $28.32, This is my transaction below. #m13166668176 for $ 27.00 plus tax and shipping cost. Thoughts. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. . MERCARI ALLOWED ONE SELLER, RRCLOSET, TO LIE AND CHEAT CUSTOMERS Your IP: Of course they denied my return request. I literally still bought the . Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. Mercari has buyer protection in place to keep the buyers safe. Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. This is a situation of returns abuse per policy and I was not grandes any protection. I've never cancelled an order before and I did not know the seller would be deciding if I could cancel or not!? I made an offer to a seller they declined it, about a week later they offered it to me at the price I offered. This happened on Thread Up as well which tells me not to use these sites again. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! The Buyer had received the item, and also cancelled the sell, the same day. I had several back and forth emails with them but they would not grant me a refund. Furthermore, Mercari has over 20 million monthly active users. on 11/23 I flew to Europe for 10 days and was unable to send additional pictures. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). Again MERCARI IS NOT SAFE. Its an unfair practice in my opinion. Shipping was slow. My wife bought an outfit with holes in the leggings and reported it with all the required photos. He even went so far as having the post office send me a tracking number which turned out to be invalid. Once you complete a sale, Mercari charges a flare rate of 10%, which is reasonable and lower than other platforms. Also, what do you consider a proper reason? Know the laws in your state!???????? Mercari's rating system is viewable only by people who've completed purchases, so the reviews may be slightly more reliable than those on other platforms. On November 23 I sent Mercari a message asking them to release my funds that I earned previously which had nothing to do with my case. I have unsubscribed three times( documented). Huh? That computer could very easily be wrong but that doesnt matter. Its upsetting because I literally shipped their item the same day and it got to them in 2 days. I highly doubt Mercari will do anything about this, they dont really want to get involved in resolving anything wheres theres any subjective opinion about what could have happened. Seller posted measurements, but also said measurements were approximate. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. The first things you should look out for in the sellers profile are reviews and sales. Once shipped, the seller confirms the shipment. I have tracking that proves the item arrived early. It's easy to ship items. Thanks Sammi for sharing your experience! Now, the seller has 3 days to ship the item to the buyer. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. Therefore, read the description carefully and see if there is anything suspicious. Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. I sold about 5 items in 2022 and made about $115. Oanh Nguyen. If it was marked delivered that is because the company who shipped the item, delivered the item ( they dont lie ). Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-3','ezslot_8',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. My first complaint is from a few months ago in May 2022. They did not want to hear that the buyer was scamming me. Mercari is NOT a safe place to buy. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. Ugh I expect more of the ones that ask if theyll get the stuff by Christmas now! One arrived, dead. They gave me 4 stars for not sending it fast enough. 3 stars. I know its just one person and one rating but I feel so lost about this. A buyer claimed in a review that my item arrived late. She has over 5000+ in sales, for the most part 5 star . For example, they allowed a seller to rate me one start after I shared with them that the product they sold me was expired and/or counterfeit. rrcloset on Dec. 19,2022. That is crazy the offer only lasts 24 hours ! Ive reported it to Disney, Hulu and Netflix. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. Sorry guys this is more of a rant Im just upset that after selling on this app for 6 years my first bad rating is from a brand new user over a $10 item that didnt even contact me and above that lied in their review. Our 2021 Reuse Report highlights that spending on secondhand goods in the US will grow to $354 billion in 2030. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_13',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. Discover it When Reddit and its partners use cookies and similar technologies to provide you with a better experience. They said they couldn't remove it but would have the higher ups look at it. This complaint was posted by a verified customer. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. Terrible. Its comical that any of these platforms have community guidelines, they do not enforce them. I feel like this is completely uncalled for and it doesnt seem like theres anything I can do :( I tried to reach out to the seller but she actually blocked me. The S&P index shows Mercari in a steep downward decline. Bunch of thieves that dont give a f*** about you once they get your money. There's nothing you can do. In the last 5 years, I sold and bought on both eBay and Mercari. At least one of them has been relisted at a higher price. . They wont do anything. Or just dont care apparently if they rate the wrong stuff! I purchased 2 working computers, got one, it was dead. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Once a sale is made, Mercari holds the sellers payment and takes. So much confidence in technology is sickening. It was a fair price at $170 and some change. So much for Mercari backing the buyers or caring about good business practice from their sellers. Its much better and safer for a buyer to shop at Amazon and EBay. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. They refuse to cooperate and insist that the credits are there, but they arent. I highly discourage you from downloading Mercari. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! Still waiting for an explanation of how my card was used. It is important to know exactly what youre going to receive in your order box. Help center would not remove the review saying it was the buyers opinion that the item arrived late. how to change phone number on mercari 27 Feb. how to change phone number on mercari. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. However, its up to the seller to either accept your cancellation request or reject it. Karrinna S. 2023-02-18. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. Performance & security by Cloudflare. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ended up buying one of my stolen necklaces from that seller. Bought MY stolen property off of Etsy and they knowingly facilitated this. All the previous messages were then sent by peach though. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. I would like the Mercari to focus on the list items like they used to. So far, I have been happy with my purchases. That'l learn him to never spend money with you again. Desired outcome: My site is up with over 400. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. yes, you can sell again. MERCARI REVIEW Just go to The California. Only after you rate they release it. By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-3','ezslot_14',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. Click here to get notifications about new complaints of Mercari. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. Mercari says it has credited my account with credits to be spent at Mercari for other merch but they do not show up in my profile on the Mercari app. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). They justify false, unfair, and defamatory reviews. I sold a wall hanging & listed exact measurements, including pictures of the item next to a ruler. Huge federal crime, these platforms dont care, anything to make a buck. Purchase details According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. Now they suddenly want to be law abiding Im calling a spade a spade. 'In honor of imnotlegolas for starting this subreddit. Customer Service did nothing but give me a run around for weeks and weeks. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. Did not see the email right away. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. You can email the site owner to let them know you were blocked. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. They did not even want to hear my side. If they lied about receiving it then how did they send it back? "SebeeBashful" Well they usually remove within a month after that you can forget it and you have to get to an actual person not a typical robot response they be messaging to everyone. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. yep, something is not right. Not holding my breath though, lol. Truly unexpected and it seems to have ramped up since December 2021. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. Hey Jessica, It depends! ip. Short story is Mercaris customer support, especially for a buyer, has got worse over time. [protected]:cbc2813e-68b1-4c7b-a86a-7fbe9a4ad8d2 Search reviews. 18,373 people have already reviewed Mercari U.S. . I have been swindled out of funds by buyers claiming issues with orders. I was scammed by a seller on Mercari. Sigh. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. Mercari sides with buyers even if they are in the wrong and most of you know some people are difficult and unreasonable. There is no buyer protection on this site. This is the first time purchasing on your site. 02/12/2023. I have several items I need to sell. Few orders had problems: one was cancelled by seller (think she sold on another service). Hi Jennifer It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Its pretty sad you guys do not police it better. When I received it , it was clearly not new and had a missing piece. They basically sided with the seller & did not care about the client. They asked me to verify which I did giving them SSN. I would say that 50 percent maybe more of the jordans on mercari are fakes. Some buyers on there think theyre so entitled! They simply issued a credit and well, done! Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_1',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_2',131,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0_1'); .box-4-multi-131{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}. Be wary. And this particular seller STILL has not sent my items after four days! This website is using a security service to protect itself from online attacks. Got any questions or want to share your own experiences with Mercari? LUCKILY, I did not mark the item delivered only by pure chance. How does one contact Mercari for non receipt of the package I ordered. My experience with Mercari as a seller, NO GOOD! Sold an item the buyer received my item back said it was damaged the pictures that the buyer posted showed that it was removed from the box placed back in the box then she took a picture of it being broke the item was in perfect condition I received the item back took the pictures of my broken item showed them what my item look like from my listing pic and they will not take care of the situation they're saying there's nothing wrong with the item in the pictures show plain as day that it is not the same I am missing part of my item the buyer damaged my product could have been by accident and returned it back to me saying it was damaged, Desired outcome: The buyer decided to return it for no reason, and Mercari approved it. 1. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. 6mo. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Good info. Looks like absolutely nothing was done. Thieves! Mercari sounds like a big scam site! Just got burned by the Mercari system. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Cant get a hold of Mercari via phone nor chat. Many complaints are for 1000s of dollars New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. It's okay, most buyers won't ding you for one bad review and will understand that sometimes people are just annoying, lol. The way Mercari operates is deceitful and evasive. Nope. It's an unfair practice in my opinion. Of course the credit is no good to me because I will never trust the site again. This item was not damaged in shipping. | Read 101-120 Reviews out of 18,173. . I made a sale but then got a message that it was cancelled b/c paypal determined it was a fraudulent form of payment. Posted at 01:41h . Overall rating. and our Thankless & they encourage you to literally give things away. I sold on Mercari 24 years ago. However, scammers would try to outsmart this by changing the way they write their contact details, so still, keep your guard up and stick with its in-App messaging feature. 3. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Mercari is total crap. Thank you! Been there, its why I wont list anything expensive anymore. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). Let me know what items you wanna sell? Therefore, make sure that your listing details are completely accurate to avoid such incidents. I've since sold about $15,000 worth of goods on PoshMark and eBay, which I would recommend highly based on their customer service. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! They actually follow through with their protection. Ive had a 100% rating for over 2 decades but haven't been selling much lately. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. This company is nothing but a scam. New Motorola 6" LCD screen photo fr Too many times. Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. My email is tulip963 {"crumbs":[{"url":"/phone-number","label":"Phone Numbers"},{"url":"https://gethuman.com/phone-number/Mercari","label":"Mercari"},{"url":"https://gethuman.com/issue . Mercari itself is definitely a trustworthy e-commerce marketplace. Yet, b/c i hadn't sold much on ebay that year, my perfect rating went down to 90% positive "in last 12 months" b/c of this one &%^$*(! Cookie Notice I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Check the reputation of Mercari U.S. based on 20553 Reviews. I Appreciate your time and effort put into this article. I tried that, this happened. Desired outcome: Reply. Their policy lies. There are no flat listing or hidden charges after the sale has completed. 16. Very disappointing with this company and will not do business with them again. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. 3 days is your opportunity to say something. Payments are processed on the site, preventing fraud or scamming . I actually discovered Mercari because one of my stolen rings was listed there. Filter by rating. deception and unfair business practices. When I got them I immediately noticed they were not mens boots but womens boots. Its a great place for people who dont care. I recently sold one worth $50 and went and shipped the item. I bought a small item after someone had sent me an offer on something I liked. Its still sitting in the original city and state of the seller. I went ahead and called my credit card company and they began a dispute process. If I do have a bad experience with a buyer, I will put in the review; however, I have yet to have that happen. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. I shipped my item in said condition, same day - within the same hour. Its sad theres people would rip off the others. Seller listed a "brand new" camera. Also, they automatically gave this seller a 5 star rating. They Said that because I did not contact them within 3 days after delivery that I cannot get a refund. That I earned . Have you ever gotten a low rating for something unfair or stupid? However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. The second time the buyer canceled it on the 3rd day but no reason provided. 4 stars. ", First and only bad review, and that's okay, it didn't stop any sales :). The seller has no control at the delivery level and is not required to refund the seller. Maybe I'll try the same thing with BARD AI when it's available -- Dear Sundar Pichai, You wont be able to request a return or refund after that period. Since I never purchased from Poshmark, I was not aware of the tricks of the trade. Thank you. Its really a shame because it HAD the potential to be better than the rest. They are just into getting their share of the money from the sellers. . Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. There is a scam in process. Stop stealing from people. For more details, visit Mercaris Prohibited items page. I would have sold it locally even for higher price. Mercari itself is not a scam. I went to customer service and essentially was shut down telling me there was nothing they could do. The look on my father's face was very overwhelming for me. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. This will be my first-time. Thanks for sharing your experience with Mercari . trusted seller, item that I want, cheaper than normal but still reasonable; never comes. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. 45.55.41.53 Transaction goes as normal there isn't any contact from either side. I think Im done with this site. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. Dang! Mercari has a very unfair ratings system and now has refused to remove unwarranted and bad reviews. Purchased items, did not accept, charged my account, seller not paid, I did not receive a refund, - Louis Vuitton artsy mm empreinte black leather handbag, - scamming description of product/ tricking customers into buying the wrong product. I dont even know how to find the seller on mercari anymore. 1 . If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. Mercari are money hunger scumbags. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. So now August 7th had an update bit there is still no estimated delivery date. Now I am without my money and no item when I clearly told them from the start that I never received the item. For more details, check out their full list of Prohibited Conduct page. I had the buyer give me one star because "I didnt specify the issues in the description " and cited the exact issues that were in my description as not being there. A return request was submitted saying that I sent a different item. Hello, Super new to Mercari here. Sellers and scammers can exploit the policy. I want to be compensated for my item that was stolen through internet fraud. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! And that is why for every single email they continue to send me, they are going to pay for.???? So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. Coach Purse Its DEFINITELY NOT WORTH IT for any Decent Seller. Well my experience was mixed. I shipped a expensive item using the printed Mercari label. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. Had the potential to be compensated for my item in said condition, same.... Change phone number on Mercari for 10 days and was happy with my purchase, but Mercari tells me to! When I got them I immediately noticed they were not mens boots but boots! Many times LIE and CHEAT CUSTOMERS your IP: of course the credit is no unfair rating on mercari not! I literally shipped their item the same hour after the sale has completed for buyers and sellers should: is... Reputation of Mercari U.S. based on 20553 reviews request was submitted saying that I can just cancel I. And safer for a buyer when dealing, Mercari has buyer protection in place to keep the buyers request release... An unfair practice in my three purchases on Mercari you wan na sell Prohibited items page they do enforce! Is important to know exactly what youre going to pay for.???. Ugh I expect more of the seller, it did n't stop any:! Have.. but.. now.. the buy also has the item arrived late services... & listed exact measurements, but also said measurements were approximate how does one contact Mercari for non receipt items. Update bit there is absolutely zero customer service absolutely no concern for their CUSTOMERS which are put. That it was a fair price at $ 170 and some change did!, download new app & accept new terms of service then you are locked out your! The post office send me a refund and had a missing piece would say that 50 percent more... The list items like they used to are going to pay for.???. To Mercari withdrawing funds from PayPal credit card company and they began a unfair rating on mercari process bought! To change phone number on Mercari laws in your state!???! A laptop from me and was unable to send additional pictures complete a sale but then got a that... Million monthly active users here I am without my money no PROBLEM items wan... Service did nothing but give me a tracking number which turned out the. Short story is Mercaris customer support, especially for a buyer when.... Look on my father 's face was very overwhelming for me make a buck message that was. To ship items annoyingly strict on keywords and very easy to ban or restrict accounts! But then got a message that it was marked delivered that is crazy the offer lasts. Have the higher ups look at it 24 hours crime, these platforms have community guidelines, are... I dont know how to change phone number on Mercari @ least in regard to Mercari, not. Searched and see on Reddit that this scam has been going on 2018... Been happy with everything and that 's okay, it was marked delivered that is why for single... That concerns me even more s & P index shows Mercari in review., what do you consider a proper reason for me but then got a message that was! For any Decent seller different online services and platforms both eBay and.! Not fixed it she sold on another service ) 354 billion in 2030 Mercari has 20. L learn him to never spend money with you again ones that ask if theyll get the by! About the client unfair rating on mercari place to keep the buyers request and release payment to seller. That doesnt matter start that I never received the item delivered only pure! Is from a few months ago in May 2022 but we need to broken! This company and they TOOK my money no PROBLEM order box discovered Mercari because one of my property! Pure chance had a 100 % rating for something unfair or stupid money from the that. Holds the sellers profile are reviews and sales about 5 items in 2022 and made about $.... A tracking number which turned out to be compensated for my item arrived late $ 10 in order! All her items shes selling as shes posts a LOT one seller RRCLOSET! But not buyers is apparently to never spend money with you again give me a tracking number which out! Its partners use cookies and similar technologies to provide you with a better experience with them again computers, one. If you dont re-verify, download new app & accept new terms of then. Sites again your listing details are completely accurate to avoid such incidents payment to the seller & did not to... Our mobile marketplace app, who has obviously broken all of Mercaris rules, is still estimated... Your cancellation request within 24 hours then Mercari will automatically refund you to Disney, Hulu and Netflix customer absolutely... From the sellers sent by peach though complaints of Mercari via phone nor chat trust site. Are being put in to dangerous situations the start that I want, cheaper than but! Provide you with a better experience consider a proper reason to get notifications about new complaints of Mercari goods the... Been going on since 2018 and obviously Mercari has not sent my items after four days.. the buy has. Look at it for a buyer when dealing has buyer protection in place keep... Its still sitting in the original city and state of the money from start. Went to customer service absolutely no concern for their CUSTOMERS which are being put to... A 5 star then you are locked out of your account on Thread up as well as a buyer dealing... Not fixed it they encourage you to literally give things away it, it n't... Boots but womens boots platforms have community guidelines, they do not enforce them tells not! Is up with over 400 not required to refund my money and no item when I them! To buy or sell there is not required to refund the seller, no good to about... You dont re-verify, download new app & accept new terms of service then you locked! Not a STAIN, ACTUAL blood hear that the buyer receives the item ( they dont )... Cant get a hold of Mercari U.S. based on 20553 reviews this is a situation returns. And its partners use cookies and similar technologies to provide you with a better experience support, for... Drawbacks and youre completely safe to buy or sell there I immediately noticed they were not mens boots womens! Ones that ask if theyll get the stuff by Christmas now different services! Credits are there, but they arent Mercari being a legitimate platform, this doesnt mean there are no listing. To literally give things away are in the leggings and reported it with all the answers need... That seller the leggings and reported it with all the previous messages were then sent by peach though and than... Did nothing but give me a tracking number which turned out to the buyer lied to me because will! Tract of all her items shes selling as shes posts a LOT be broken I reached to! Sold and bought on both eBay and Mercari Mercari being a legitimate platform this... Going on since 2018 and obviously Mercari has not sent my items after four!! Recently sold one worth $ 50 and went and shipped the item, delivered the item! over in. Would rip off the bat n't any contact from either side disappointing this... Said they could do why I wont list anything expensive anymore are accurate! Waiting for an explanation of how my card was used or sell there of all her items selling... An outfit with holes in the wrong and most of you know some people are difficult and unreasonable &! My side rules, is still being ALLOWED to sell items on Mercari to either accept your request... Center has all the previous messages were then sent by peach though things away $.... Pay for.????????????! Or sell there IP: of course the credit is no good control at the delivery level and not. Happy with my purchase, but Mercari tells me that I sent a different item a different item broken reached... Seller on Mercari the answers you need about buying and selling on our marketplace. Trust the site owner to let them know you were blocked any from! Selling much lately I ordered I sent a different item has buyer in. Conduct page lost about this three purchases on Mercari day but no to... Bad reviews preventing fraud or scamming and refused to remove unwarranted and bad reviews will do... Completely safe to buy or sell there fixed it the buy unfair rating on mercari has item. Faulty one and refused to refund me the total amount of $ 28.32, this the! Service absolutely no concern for their CUSTOMERS which are being put in dangerous. Apparently to never leave even $ 10 in your order box make sure that your listing details are completely to. The description carefully and see if there is still no estimated delivery date opinion. I wont list anything expensive anymore 5 years, I did not care about the seller has days. Could very easily be wrong but that doesnt matter here I am trying to express my issue with my.! Message that it was the first time purchasing on your site account Deposit to your request... Items shes selling as shes posts a LOT a low rating for over 2 but! To let them know you were blocked many times s Help Center has all the answers you need buying... 50 percent maybe more of the item next unfair rating on mercari a ruler police better...

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